The move in process was very smooth up until we had to actually move into the apartment. We were told that the workers we had hired to assist us in moving in would have their cars towed, and though the issue was resolved, it seems counter productive to business to tell movers (that could one day be future residents) that they would have to move or be towed. There is also not a smooth process of getting your items into the building from the covered garage, aside from having one or two people downstairs at all times to open the door. This cuts into moving times and leaves more time the elevator is unusable for other residents and guests, and yet it is inevitable. Other than these instances, the staff are friendly, the space was clean and well kept when we got in, and there have been no other hiccups.