Honestly, with the exception of the trash butler, the experience has been second-to-none. But the rollout and stipulations of this trash butler service, which ABSOLUTELY NO ONE WANTED OR ASKED FOR, has been ridiculous. Wrapping recycling in non-recyclable bags. Threats of 'trash butler' infractions. Management refuses to provide contact info for Greystar since this issue appears to be above them. I hate not having the ability to throw out my own trash, especially on the weekends when it stinks. This is not a 'luxury' feature, it is an inconvenience and cash grab and should be cancelled. The lack of concern for residents' wishes and wants will make a big difference come renewal time.