My experience has been very disorganized and chaotic. They first told me that there were no apartments available for me to move into, yet they called my roommate and told her that there were, after I had gone through the stress of making other living arrangements. I was told me that I would be placed into a pet friendly apartment because I planned on bringing my cat and I was placed in an apartment with a cat that had a history of aggression with all cars that it had come in contact with. The leasing managers were extremely hard to get a hold of. Once I finally moved in, I was given no direction on where to park, where to get mail, which keys were for the apartment/room/mailbox, nor any other information that may have been useful to a new resident.