The Alexan Webster staff was very accommodating and helpful during the move-in process. A main elevator is non-functioning and is an inconvenience due to tenant traffic and use.
Love living here! Brand-new apartments are great, responsive and great staff, professional response to COVID and making it an easy transition for the residents.
Easy move in experience and the staff was very helpful in accommodating us when our movers arrived to the loading dock a little early - we appreciated the flexibility.
Friendly building management staff, comfortable amenities, consistently use the dark park on the roof. Apartment is quiet and only a couple of blocks from Lake Merritt.
Leasing office is very quick to reply! New building and they are still figuring things out but they really care about the tenants and that means more than a complex that is just worried about getting numbers and forgetting about you!
Love it here! Excellent staff, and great amenities (as soon as they’re open!) love how dog friendly it is as well! The location is ideal and parking is convenient. Mail room very pretty as well.
Antonette is great! She was super patient while we were doing virtual tours. Rafael was very helpful on move-in day as well. Just waiting for the gym and pool to open up!
The staff and maintenance are great. Noise is pretty loud, walls between floors can be thicker or more sound-proofed. Miss the amenities, but understand why they are not available.
Neighbors are friendly, managers are always helpful and quick to resolve any issues. Grill reopening again was a big plus! I wish there were more amenities open, and meet your neighbors mixers, but understand the restrictions due to COVID.
I love my apartment and particularly the big windows and balcony! Also love the rooftop, as this has been crucial to my getting through the SIP time.