Alotb of hidden fees I have never heard of until I came here. We downgraded from a new 2bd 2 bath to a used 1 bath and 2bd with roaches at on the green, and some how we are paying more for it? Also when we go in to ask bout the charges they dont explain why we charged this fees for a better understanding. Need to hire better front office people who know what there talking about when they get asked about certain things.

Reply from Apartments on the Green

Read

When we first moved in, it was great! A couple months in, we were paying around a additional $100 dollars on top of utilities for rent. Asked the leasing office about and they said it was part of some unknown fees. Then we get a schedule for trash, mind you I am already paying $30+ dollars a month for the trash to be picked. Trash days on the schedule was not being picked up, to were I would have more than 1bag in the bin. Then I get a flyer stating, I will get charged if there is more than 1bag in a bin. Now, if they would pick it up on time I would not have to keep having trash bags. A/C was not working, maintenance stated that it was fried. This now new management team is really on top of everything so it is kinda getting better for us here. The only issue I had was that when they did renew the unit. I noticed that someone did go in the apartment to obviously turn on a/c, but we did not authorize for anyone to go in. To top it off there was a slight sent and stratch on the door to get into the furnise. Which is the main reason I would have been more comfortable if we were home to actually authorize someone in the apartment.

Reply from Apartments on the Green

Read

First time using this so i don't know how well the method works. To solve problems. I will keep using it so that i can get to know better how things work.

Reply from Apartments on the Green

Read

the landscaping lady and the new guy in the office are super awesome. Like the bark park but they need to get the water to work so dogs can drink.

Reply from Apartments on the Green

Read

This place seemed alright, but as the days progressed, it’s noticeable that living here was strictly due to location. The noise from other tenants and with maintenance is uncharacteristic

Reply from Apartments on the Green

Read

Ok. Most of the time repairs ate taken care of right away. If there are questions about my account they are explained. The new mail system is a better way to get mail.

There is very good ataf here except for the receptionist she is immature and very rude, my experience was very good until we got that receptionist. She need training in empathy, customer service. Because of this young lady I will end my contract which by the she messed up and extended my time here which is very frustrating I did bring it to her attention before I signed an she still extended my stay here which now end 8/31/2017 she read the changes to stated my contract would end 7/31/2017. When I went to give my 2 month notice I was explained the actual date, very frustrating. Other then that I've really have had a good experience and probably would have extended my contract.

Maintenance could be better, slow service and when you can't get into a bathroom for over 2 hours they say its not a emergency what about when the mainenance leaves your roof open It was so hot we had to have the Manager come close the roof for us thanks brandy Maintenance needs Better Training Managers shouldn't have to do there jobs too

Reply from Apartments on the Green

Read

The apartments are in a good location for work. I love the fact that they are so pet friendly. The crime level is ridiculous though, we had 2 of our cars broken into and our gas tank had a hole drilled in the bottom of it. We have 3 holes in our window due to people throwing rocks. Strongly recommend the complex get cameras to figure out what is happening. This happened to our neighbors as well.

Reply from Apartments on the Green

Read

Staff members are amazing. Vanessa has helped my brother so much I can't thank her enough. I haven't been able to speak to anyone else there.

it's okay to live here dirty around complex lots of hugs smells bad they are slow to respond to maintenance requests and office workers aren't too helpful but probably aren't paid enough so I understand

Reply from Apartments on the Green

Read

Good but a little disorganized. Could use a few more Maintance worker so they can get to things faster. The management is very friendly though

Reply from Apartments on the Green

Read

Please deal with roaches. And clean up the outside. And do some about package pending . Have of package ends up going to post office. Trash valet has to go

You're doing fine the staff is super friendly and usually willing to help with whatever you need. The only thing that I don't like is all the added fees added to the rent price

Living here has had it's ups and downs. I'm not a fan of how they low balled the additional fees with rent by a landslide and also had issues with being charged the right amount. But other than that it's been alright.

Reply from Apartments on the Green

Read

The move in process was very easy. The staff is friendly and polite. The only reason I did not give 5 stars is because my apartment was not cleaned before I moved and the carpet was not cleaned or checked for stains or thinning in the doorways.

Reply from Apartments on the Green

Read

I just barley moved in and so far the apartments aren’t bad Even tho they do need some updates and some lighting other then that I love the pool and fitness center

Reply from Apartments on the Green

Read

I’m really pleased with the people in the office very helpful and nice. I love the environment it’s peaceful and calm perfect for me and my daughter she loves it.

Reply from Apartments on the Green

Read

It's a nice place but trying to get management to call you back is a joke and I feel people in the office need more training they have no idea what's going on

Reply from Apartments on the Green

Read

I like it here because it close to downtown any other business locations. The staff really great and friendly. Maintenance guys are also great.

Reply from Apartments on the Green

Read

Great manager, disappointed though in the state our apartment was in upon move-in. We had to do a lot of cleaning on our own, and had a lot of things that needed worked on inside. Love the neighbors, very friendly.

Reply from Apartments on the Green

Read

What I like obout apartments on the green the staff and maintenance guys. The place is really cool and beautiful and 5 minuets to downtown!.

Reply from Apartments on the Green

Read

The rent was good but the utilities bill was pretty high and also most of the people who live in the community are not so good always try create the nuisance and also gun shot in the community create terror but as they were having security patrol doesn’t solve the problem. Community members need to focus on the type of people they lease.

Reply from Apartments on the Green

Read

Since I moved in had some issues cause a Neighbor decided to flood there Apartment damaging my Roof But Brandi Was so nice to help us Get into a New one much Better and so far we have been Happy with Our Stay

Reply from Apartments on the Green

Read

Apartments on the green is a nice place where really really I call it home. It is close to everything thing; stores, downtown and schools and other.

Reply from Apartments on the Green

Read