The staff here really makes the building feel like home.
Having someone at the front desk 24/7 makes life easier, but the extra level of care and attention they give makes me feel especially welcome. If I catch Ms. Liz, she'll even know what room number to make my life that much easier! And Ms. Jay's sweetness is pervasive, even if we only share a few words.
However, my favorite days, by far, are when I'll catch Ms. Tammy in the hall. She can be in the middle of vacuuming, and she'll still take the time to say hi to me and give my dog Kaito all the pets. Kaito is quite shy, so I think her eagerness to see Ms. Tammy really speaks to how warm and friendly she is.