I hate it here. The worst place I have ever stayed. Between the staff and their poor customer service skills and the bugs infestation I cant wait to leave. I wish I had never renewed my lease. Only because I am lazy and didnt want to deal with moving but I will since clearly as a resident I am disrespected and gone unheard. Have sent numerous emails to staff regarding issues to them being acknowledged months later. I have called about concerns that were not notated properly and instead of checking the staff, the director Barbara, attempts to tell me I should have followed up. The staff literally has one job and they cant even do that effectively. I have been trying to be understanding and nice about this situation but to have Barbara tell me it is MY fault annoys me and quite frankly makes me angry that someone like her is in management. I am looking to break my lease and I will go to court just to get out of here. The only competent one seems to be Jessica and Leticia(who no longer works here). I am deeply upset that it has come down to this but I pay my hard earned money just like everyone and deserve respect just like everyone else. Will recommend that no one stays here.