My experience here at Bogen has been pretty good (I’ve been here for 4 months)! The staff members are mostly very friendly and responsive. The only issue I’ve had so far had to do with a maintenance request. My dryer needed to be replaced or at least fixed correctly, and there was a little back and forth between myself and the guys fixing it. Luckily, Dan and Melissa made sure to figure out a solution to the problem as soon as possible.
To expand on the issue I had with my dryer: There was a squeaking sound that only appeared after 40 minutes or so when ran with WET clothes in it. The dryer would become so loud that I would be able to hear it from the elevator, and also my dog would flip out from the high pitched squealing it would make. The maintenance ran dry clothes for around 30 minutes, so it did not make the same agonizing noise for them as it did for me when I would try to do laundry. Luckily, every other request has been answered and fulfilled correctly within 24 hours (within business hours). Lastly, my loft is beautiful, and I hope the staff just continue to impress me with their friendly and committed attitudes.