Everything about the move process has been easy. From the tour to the application to work orders. The apartment is older but in good shape, I think that hard wood floors look better with age so that is a plus. The only problem upon move in was that a light bulb was burnt out. Maintenance came in and fixed it, even left a “while you were out” note. Staff is friendly and helpful, if they do not know a question right away they verify the answer.