I hope everything is well. I want to let you know that our problems with the pests in our unit have not been solved yet. Despite informing the staff several times and sending several emails from the first day of our lease; still, we have this problem. The main reason for this problem is the old woody cabinets, we keep our dishes out of the kitchen in the living room. We are tired of collecting the body of pests from the unit's floor. Moreover, the refrigerator is not working, and the washing machine is rusty. This situation is not bearable for us. We need your action to replace the appliances, refrigerator, and dishwasher. And also, to take action for replacing the cabinets, our health has been endangered due to living in this unit. We need your urgent action in few days. This email is our final action to let you know formally what is going on.