Right now, Lexi has been very attentive. Other managers have not. We have a noise issue with the woman upstairs and at first, they told us to call the non-emergency police number. The Police stated there is nothing they can do. The management has done nothing to resolve the issue in a mediation like they stated they would. So, the issue is left hanging for the past two weeks and it is getting worse. They don't care we both have PTSD issues. Long story.