My experience here has been ok. I love the apartment itself, but I hate the a la carte fees. The unnecessary fetch fee, the going up on the trash and valet fees, it's unreal. Also just recently something happened in their system where my auto pay was removed out of the system. I came several times about it and emailed. I kept bring told that someone was going to call me, I never received a call. I ended up getting a notice to vacate letter, which infuriated me because I've never been late on my rent, WHY because I have auto pay set up. I ended up having to call the number on the notice to get everything corrected, but it never should have had to go that far.