We love our apartment, and we enjoy the convenience of the location of the Lofts. We've only been here a couple weeks, but communication with staff has been terrific. When we called about our smoke detector chirping, maintenance was here within the hour. On the down side, we hear our upstair neighbors loud footsteps and music, and we have sympathy for those who are moving in and are stuck at the front gate. It happened to us. Also, not enough parking spaces. But we like it here.