Many of the maintence requests have not yet been completed. There is some miscommunication. Overall a great experience for those living here
Apartments are very nice, but Helix is not on top of making residents aware of issues. People still have not completely figured out the gate issue because no formal email was sent out, and the back gate still doesn’t work! Other than the lack of communication, I’ve enjoyed my time so far.
I feel as though, Helix could put forh a better effort in cleaning the complexes. I will however say that, the staff is friendly. Also, Helix needs to evaluate the proper companies to outsource when it comes to amenities.
The staff is nice and hospitable, but there are times where it is rather difficult for me to get in touch with the right people to get things done.
Lovely place to live with an amazing pool and club house. Great crew members but there are some problems like every place. Fines for everything.
So overall it’s a pretty nice place. The maintance crew is very nice and helpful, but not so much the rest of the staff. People who worked there quit to go to another student living and said it was better there because price wise it was cheaper and it was nicer. There also is a problem with trash being left laying around and the outside hallways are dirty. The pool is well maintained though. I wanted to renew but didn’t know if it was worth it if there own staff said it would be cheaper and better somewhere else. Lastly they don’t work the best with matching competitors deals and the workers in the office aren’t the friendliest. The best part is the distance from campus.
So far my experience has been great with this website, and I hope everything continues to go smoother in the future. Also The reward prizes are great
I really like helix. The only times I have issues is when there is trash all over the floor or the wifi is not working. Overall, it has been a good experience so far!
You are doing a phenomenal job but you could work on a few things and get a little more organized. Other than that, the community is terrific.
Y'all are doing good. I like how y'all added the trash valet. I love how friendly the staff is to residents. I don't like conservice. I would love to switch back to simple bills.
Helix is a nice complex to stay in. I would recommend it if you want to stay closer to campus: You can literally walk from helix and get to campus in 10-15 minutes.
I️ have enjoyed my stay at helix. The apartment is amazing.My room is nice and comfortable. The neighborhood is nice and sweet. I️ love the offices little party and events
Love being able to walk to campus. Apartments are nice. Parking can be awful so a premiere spot is recommended. If you want to have friends over, they have to park in Guam and walk. Which doesn’t make sense because the towing company tows residents with decals. Yeah, it happened to me last year.
Very good place to live at. Nice rooms and good parking. People above us are loud and the people below us call the cops on us all the time other than that the apt is nice
They are nice apartments just parking needs some work. Other than that I really enjoyed living at the Helix. The staff was super nice as well
Although I love the amenities Helix offers, I don't appreciate that it takes so long for things to be fixed (such as account problems, maintenance, etc). Helix is also very expensive, and I personally don't feel that the price is worth it.
Not entirely happy with apartment compatibility pairing. Seemed a lot more like the complex was filling a space rather than truly considering aptitude.
Helix is a pleasant experience, except for the fact that the water pressure is not very good on the 4th floor, and the water often smells like rotten eggs. Showering is not something that I would consider enjoyable when the water smells like rotten eggs
Had an issue with carpet replacement but other than that the place is wonderful and the people are great too. It stays somewhat clean but usually is never to bad
It's rather frustrating when you watch the place, that you're already paying money to every month, put signing new people above the needs of current residents.
The one thing I enjoy from this complex is the fact it is so close to MSU. However, the noise here? Terrible. During the night, you will hear various sirens and dragracing competitions done at the entrance. People are hooping and hollering all hours of the day. The pool is filthy 83% of the time. Trash Butler has an attitude about trash bags. There are bugs galore if you're into that, which I am not. I mean, honestly, did y'all rob an insect zoo and release them all over Helix?
I love this community. it has a great living space, staff is friendly & always willing to help. The amenities are very nice too. I love the bedrooms & how everything has its own space! great place to live. & also it is right by the school
Expensive but very nice. Lakeside, the last place I was at, couldn’t even be bothered to fully clean the place before we moved in. Appliances here are up to date as well
Living at the helix is nice and I feel safe while i am there But there are some things that I have not liked such as having to sign a new lease half way through mu current lease
Since I’ve been living at helix they have made sure we had everything we need and it is real close to campus which is very convenient. This makes it real easy to get to class on time.