The Henley Apartments
4.5 stars477 Reviews
Average Review Rating:

4.5

/5 stars

477 Reviews

ORA Power Ranking:
71

/100

Rating Breakdown:
5
230
4
187
3
54
2
5
1
1
ORA Power Ranking:
71

/100

Average Review Rating:

4.5

/5 stars

477 Reviews

ORA Power Ranking:
71

/100

Rating Breakdown:
5
230
4
187
3
54
2
5
1
1
FILTER REVIEWS
Travis
7 days ago
4.5 stars
The Henley is an amazing place to live! The staff is super kind and helpful through the entire move-in and living process, and the maintenance crew is extremely prompt (as in, I put in a request Sunday evening and they were there before I left for work Monday morning prompt). The only reason it isn't a full five stars is because the buildings are older and might not have the full amenities that a newer building might have, but this is not really an issue as they have taken the time to renovate the buildings to the best of their abilities.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Jack
7 days ago
4 stars
Customer service can improve a little bit. Sometimes I had to wait for days until I receive an email response, but when I call the response was inmediatly.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Madelyn
15 days ago
5 stars
Cute and cozy apartment. The office staff is very friendly and helpful. The maintenance staff responds promptly and is very nice. The pool and work out room is a nice bonus.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Nidhi
16 days ago
4 stars
I liked the Henley apartments because the views and maintenance services provided by them. They keep it clean and well maintained. Community is good.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Meagan
18 days ago
4 stars
I enjoy the Henley. It’s really nice being so close to downtown Knoxville. I feel that Henley is safe. Amenities could use some updating but overall nice experience.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Justin
21 days ago
5 stars
Excellent staff, quick to respond to any problems or concerns. Quiet complex, great amenities, excellent location. Overall very pleased with my time at The Henley

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

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Aaron
24 days ago
5 stars
Great place to live. They allow pets and the pool/grilling area is nice. They keep the area secure and do not allow people to wander the community.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Kristi
25 days ago
4.5 stars
The Henley is the perfect location with clean and well cared for amenities. The pool is always clean and the is always wood for a fire at the top of the hill.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Cullen
about 1 month ago
4.5 stars
The place is awesome. The staff is so nice and helpful. My only complaint is the layout of the apartment is a little awkward but other than that the place is great.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

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David
about 1 month ago
4.5 stars
Overall a pretty good place to live. Have had some trouble with roaches in our kitchen, but Orkin has come out many times to help, and quickly after submitting a maintenance request. Other than this not much else to complain about. As i said, overall good

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

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