The Henri at Pike & Rose
4 stars316 Reviews
Average Review Rating:

4

/5 stars

316 Reviews

ORA Power Ranking:
48

/100

Rating Breakdown:
5
119
4
91
3
66
2
23
1
17
ORA Power Ranking:
48

/100

Average Review Rating:

4

/5 stars

316 Reviews

ORA Power Ranking:
48

/100

Rating Breakdown:
5
119
4
91
3
66
2
23
1
17
FILTER REVIEWS
Morgan
about 1 month ago
5 stars
I am so excited for this move! I bought a house a while back and ended up renting it out to friends because it didn’t seem like the right fit for me at the time. The Henri has sent me options and activities to live a wonderful exciting life and can’t wait to get started!!

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Fortney
about 1 month ago
1 star
Management is so understaffed that it is impossible to get a response from them on even the most basic things. Amenity bookings submitted well in advance are routinely ignored. Posts submitted to the marketplace are no longer being approved. Basic paperwork takes weeks to get processed. I am sure the employees are doing their best but central office needs to do something to decrease churn and staff up properly - it's really an unacceptable experience for residents.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Verified Resident
about 1 month ago
1 star
Disappointed. The Henri is not well-maintained and far from luxury as advertised. Strangers are often in the building. Large parties take up the pool and people completely abuse community spaces. In front of the first floor door in the parking garage, there is broken glass all over that’s been there for days, the door is broken and people kick holes in the wall. The carpets in the halls are filthy and need to be cleaned/replaced. We need concierge on staff full time to monitor safety concerns and ensure that problems are immediately resolved or security is called. The windows in the apartments are so dirty that we cannot see out of them. There is often trash in the halls or parking garage that never gets picked up. Walls need to be painted. The equipment in the gym is broken. Elevators and tile outside of elevators needs to be cleaned more often. The parking garage mirrors at the exit that allow drivers to see pedestrians are so dirty that you cannot see anyone- someone could get hit.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Milan
about 1 month ago
2.5 stars
Amazing apartments but very disorganized leasing office and staff. The personnel in the buildings have been awesome and maintenance is pretty good but the leasing office has dropped the ball on 6 different things for me and are just a mess. They also never fixed things and just made excuses/pushed the blame to me, then never responded to emails for follow up. If it wasn’t for the location I don’t think these apartments would be successful

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Emmanuel
about 2 months ago
5 stars
Awesome staff the turnover is been great with the new staff and I appreciate that very much, I look forward to being at the property for years to come

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Koji
about 2 months ago
1 star
The apartment is nice and we have enjoyed living. Having said that, sadly, the leasing office has been deteriorated and providing the poorest customer service. It is under restructuring and hope swift catch up to be quality service.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Zachary
about 2 months ago
2 stars
Apartments and Cleaning people are very nice. Management sucks, you’re lucky to get a response from them. It took me 2 months to hunt down someone to get me a new parking pass and then they stopped responding. terrible management. Especially Kara

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Sintia
2 months ago
3 stars
Communication with the management company is below subpar. That made several requests never heard back. I am told that there is a new management staff in place as of last week and I’m hoping things will get better.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Kenia
2 months ago
5 stars
amazing beautiful and, peaceful. modern, loving area, safe and protected. lovely parking garage, lovely amenities and the pool! the pool has an amazing view!

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Bethany
2 months ago
2.5 stars
The staff has gotten much better in the last 2-3 months (the concierge) they’re very friendly these days! We’ve definitely had some hiccups living here but it’s such a great location, there’s so much to do in Pike and Rose

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

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