Getting into the apartment was a definitely aggravating. It took me a month just to get everything finalized because of the online application system. It needs a lot of work. That aside, the staff was as helpful as they could possible be and they are very kind people. The building is perfectly fine. The outside of the building is well taken care of and looks clean. The day I got my keys we learned my front door was catching and they had it fixed by the next morning. So far 4/5 stars.