Jones & Rio
4.6 stars102 Reviews
Average Review Rating:

4.6

/5 stars

102 Reviews

ORA Power Ranking:
63

/100

Rating Breakdown:
5
69
4
23
3
6
2
2
1
2
ORA Power Ranking:
63

/100

Average Review Rating:

4.6

/5 stars

102 Reviews

ORA Power Ranking:
63

/100

Rating Breakdown:
5
69
4
23
3
6
2
2
1
2
FILTER REVIEWS
John
13 days ago
5 stars
It’s very clean and the people here are very nice. The apartment are very spacious and I love the floor plans. You must check out the view from the balcony

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Zulfiqar
14 days ago
5 stars
Great amenities, great front office staff. Very accommodating. There is a beautiful pool and view of the river. Rooftop lounge is very nice.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Rogelio
20 days ago
5 stars
I love it here! After a stressful day of work to come home nothing beats that. Having a drink by the riverwalk or a dip in pool or even taking a walk its beautiful here.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Anissa
22 days ago
4.5 stars
Although there have been a few unfortunate incidents during my stay at Jones and Rio, I have been overall happy with the apartment and service received by both new and old management.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Christine
23 days ago
1.5 stars
The quality and service definitely has gone down since I moved in three years ago. I am moving out soon but I hope Jones and Rio improves back. It’s a good location and convenient for everything though.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Ernesto
about 2 months ago
4 stars
In general, I love living here and just renewed my lease but I'm very disappointed about some things: 1. Dirty parking garage/insufficient trash cans 2. Ugly service elevator 3. No access to courtyard (2nd floor) 4. No WiFi in clubhouse 5. Parking app is terrible 6. Courtyard fountain/ fire hasn't worked in a very long time.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Laura
about 2 months ago
4 stars
So far it seems like a wonderful community! Stephanie and team are so great! They’ve been really helpful with moving and getting settled in!

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Sarah
about 2 months ago
5 stars
The vibe is classy but chill. The community and downtown area is comfortable and vibrant. Tons of fun within walking distance or simply out by the pool or up on the rooftop. I feel like I'm a part of the community even while sitting in the apartment.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Heidi
2 months ago
2.5 stars
Many maintenance issues on the property and theft, e.g., parking garage gate and garage in general, elevator, Also some neglected cleaning and fixing, e.g., broken gym equipment, and about 8 weeks before public wifi working. ., latch devices missing and/or not working consistently, TV monitors (4) in common spaces not accessible due to missing remotes and no fix, stolen business center Macs, monitors, modem/router, bathrooms near gym often lacking toilet paper in both stalls and soap (Women’s), gym TVs, leaking coffee machine in lobby (see counter underneath), dirty exterior windows, window latch not closing properly. Not enough or overwhelmed staff sometimes in leasing office.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Megan
2 months ago
4 stars
Great location for walking along the river, to the Pearl area, and Rivercenter mall. Also a stop along the Rio cruise river shuttle route. Lots of bar/food truck options nearby, and a few restaurants. Across the street San Antonio art museum, so the area is amazing if you want to walk/bike.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

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