Keeneland Crest
Average Review Rating:
4.2
/5 stars
934 Reviews
ORA Power Ranking:
54
/100
Rating Breakdown:
5
414
4
318
3
132
2
42
1
28
ORA Power Ranking:
54
/100
Average Review Rating:
4.2
/5 stars
934 Reviews
ORA Power Ranking:
54
/100
Rating Breakdown:
5
414
4
318
3
132
2
42
1
28
FILTER REVIEWS
The maintenance issue is an ongoing headache. Haven’t had our washer fixed for about 4 months now. They don’t ever answer their phones in the leasing office, there have been times where I call more than 5 times and still no one answers. The rent is honestly too high for the quality of appliances and apartment in general. We had a shelf break the first day we moved in. Very frustrating. Only pluses are the pet friendliness and pretty area.
Verified
Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.
Multiple cleaning issues , patio door sticks, front entry door sticks, Had maintenance here 3 times for a leak in utility closet, washer and dryer not working properly, and hall bath needs caulking.
Verified
Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.
We like it here for the most part. We do feel like our updated unit is not as updated at some others though, and it doesn’t seem like policies like the dog restriction are closely followed. It is a nice community though
Verified
Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.
Lived here 17+ years! Love the location it is close and convenient tk every thing. My apt is nice. I have hard wood floors and a fire place and my fur baby!! I also have a screened in patio
Verified
Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.
We lived here previously and was not impressed at all (by the looks, the staff, amenities,etc). After moving south and then moving back to the Indianapolis area- we had very limited options in a pretty insane market and rentals being taken like crazy. We decided to tour Keeneland again as it had been 3-4 years since living here the first time, the staff was pleasant & wonderful. We have not had a single issue at our apartment and anytime we have a slight concern- they are calling or maintenance is checking in. the landscaping and interiors have been updated (we live in the oldest model and not updated) & it still looks clean & welcoming. the only bad part was we had to sign a 15 month lease because they didn’t want everyone moving out at the same time in our building from what I was told, so it makes house buying a little harder to plan around. Just thankful we gave Keeneland a second chance :)
Verified
Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.
Came in and the floors weren’t cleaned and the apartment was barely walked through. They said we it would be done the next day but they would have to clean around our stuff. They showed up but still some carpet was stained. They had to reseal our tub because again it was barely walked through. They said they would come a certain day and we’d have to leave. We agreed and they came a completely different day. We mentioned 2 things to maintenance and they came same day to fix them. We then found 5 more. One being the air filter that was never changed and extremely full. Another we’re the kitchen bulbs they said they replaced, they in fact did not. The other ones are still “in progress” after almost 5 days and no info on when they would be done.
Verified
Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.
I just moved here in June and like the apartment itself just fine. I’m not a huge fan of being able to hear my neighbor’s every move or that we were not provided a patio door like some of our neighbors.
Verified
Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.
My brother and I moved here in 2003 and we've never desired to live elsewhere. It's a beautiful, quiet community overall. The office staff has always been courteous, the maintenance guys prompt and professional. We know there are some things beyond anyone's control, external forces that weigh us all down. But Keeneland Crest has always been a haven, a place we instinctively call OUR HOME. So THANK YOU to the Keeneland Crest folks and our fellow residents for making this community that way. :)
Verified
Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.
Great place! Community is quiet and well maintained! I love the location and theres alot of good places around. I LOVE the vaulted ceilings!
Verified
Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.
Awesome community, staff are super helpful. Never had any major problems. Location is great & apartments are kept up to date and lots of amenities
Verified
Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.