Keeneland Crest
4.2 stars934 Reviews
Average Review Rating:

4.2

/5 stars

934 Reviews

ORA Power Ranking:
54

/100

Rating Breakdown:
5
414
4
318
3
132
2
42
1
28
ORA Power Ranking:
54

/100

Average Review Rating:

4.2

/5 stars

934 Reviews

ORA Power Ranking:
54

/100

Rating Breakdown:
5
414
4
318
3
132
2
42
1
28
FILTER REVIEWS
Courtney
7 days ago
2 stars
The maintenance issue is an ongoing headache. Haven’t had our washer fixed for about 4 months now. They don’t ever answer their phones in the leasing office, there have been times where I call more than 5 times and still no one answers. The rent is honestly too high for the quality of appliances and apartment in general. We had a shelf break the first day we moved in. Very frustrating. Only pluses are the pet friendliness and pretty area.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Delores
10 days ago
2 stars
Multiple cleaning issues , patio door sticks, front entry door sticks, Had maintenance here 3 times for a leak in utility closet, washer and dryer not working properly, and hall bath needs caulking.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Cameron
13 days ago
3 stars
We like it here for the most part. We do feel like our updated unit is not as updated at some others though, and it doesn’t seem like policies like the dog restriction are closely followed. It is a nice community though

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

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Deeni
13 days ago
4 stars
Lived here 17+ years! Love the location it is close and convenient tk every thing. My apt is nice. I have hard wood floors and a fire place and my fur baby!! I also have a screened in patio

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Taylor
15 days ago
5 stars
We lived here previously and was not impressed at all (by the looks, the staff, amenities,etc). After moving south and then moving back to the Indianapolis area- we had very limited options in a pretty insane market and rentals being taken like crazy. We decided to tour Keeneland again as it had been 3-4 years since living here the first time, the staff was pleasant & wonderful. We have not had a single issue at our apartment and anytime we have a slight concern- they are calling or maintenance is checking in. the landscaping and interiors have been updated (we live in the oldest model and not updated) & it still looks clean & welcoming. the only bad part was we had to sign a 15 month lease because they didn’t want everyone moving out at the same time in our building from what I was told, so it makes house buying a little harder to plan around. Just thankful we gave Keeneland a second chance :)

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Austin
15 days ago
1.5 stars
Came in and the floors weren’t cleaned and the apartment was barely walked through. They said we it would be done the next day but they would have to clean around our stuff. They showed up but still some carpet was stained. They had to reseal our tub because again it was barely walked through. They said they would come a certain day and we’d have to leave. We agreed and they came a completely different day. We mentioned 2 things to maintenance and they came same day to fix them. We then found 5 more. One being the air filter that was never changed and extremely full. Another we’re the kitchen bulbs they said they replaced, they in fact did not. The other ones are still “in progress” after almost 5 days and no info on when they would be done.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Jessica
15 days ago
4 stars
I just moved here in June and like the apartment itself just fine. I’m not a huge fan of being able to hear my neighbor’s every move or that we were not provided a patio door like some of our neighbors.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

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Dennis H.
16 days ago
5 stars
My brother and I moved here in 2003 and we've never desired to live elsewhere. It's a beautiful, quiet community overall. The office staff has always been courteous, the maintenance guys prompt and professional. We know there are some things beyond anyone's control, external forces that weigh us all down. But Keeneland Crest has always been a haven, a place we instinctively call OUR HOME. So THANK YOU to the Keeneland Crest folks and our fellow residents for making this community that way. :)

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Riley
27 days ago
5 stars
Great place! Community is quiet and well maintained! I love the location and theres alot of good places around. I LOVE the vaulted ceilings!

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

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Bailey
27 days ago
4 stars
Awesome community, staff are super helpful. Never had any major problems. Location is great & apartments are kept up to date and lots of amenities

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

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