The customer service is average. When I first moved in the employee taking care of me failed to give me a laundry key, explain the laundry system, explain the postal system, and failed to register my vehicle. I was very disappointed and remain disappointed. I have put several work orders in due to mold and horrible conditions that I loved into when I moved into my current unit. Some shelves/cabinets can’t even be used due to their poor condition. Rather than fixing the issue the Degree chose to put boards of wood o over the decaying shelves to cover it. This does not solve the problem. It would be nice is the management has someone clean the laundry machine more then every 30 years as well. It’s disgusting honestly. If my experience had been more professional and if I felt like the degree cared about their residents I might have renewed my lease but not at the current state it is now. Horrible deal and you DO NOT get your money’s worth.