I don't like how the garage doors are opened for everyone, it definitely doesn't feel safe for me. Anyone without a resident card can enter the building through the garage. They have full access to go to the top floor and find a door to access the inner Mallory, which is very insecure for residents who don't always lock their doors. The customer service is way too slow, nobody picks up the front desk phone. There is no way to access the maintenance request online. Mallory offers was free groceries for a year with a service called "shipt" for new residents. However, the service is updated because Mallory hasn't renewed this service with Shipt so as a new resident, I could not get my groceries delivered for free through Shipt. Emergency maintenance takes two or more days for someone to even contact me about what their next steps are.