It has a clean surroundings, has a nice gym, the apartment has modern utilities, you feel safe and secure with their security lock, also the leasing staff is very much approachable, they entertain concerns of the…
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Verified
Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.
Reply from Monroe Street Market
Hi Jessa,
Thank you so much for your kind words about the community. We love that you are enjoying the amenities that we offer and have had great experiences with our staff. We truly appreciate the feedback and the great review. Have an amazing weekend.
Sad'e Jackson
Property Manager
Verified Resident
22 days ago
4 stars
Monroe Street Market is a great community at a great price point. I would like to see more social events for the amount of amenity fees paid Thanks.
Verified
Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.
Reply from Monroe Street Market
Hello,
Thank you so much for your review to our community Monroe Street Market. We have so many great events happening in the community each month and hope to see you at the Bozzuto RAD event in June which is always a huge turnout. We thank you again for the 5 stars and I hope you continue to enjoy the place you call home.
Sad'e Jackson
Property Manager
Ngoltoingar
about 1 month ago
5 stars
Peaceful and safe place to be. I will recommend the community to my friend and family. Easy access to retails, school and play grounds for kids and pets.
Verified
Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.
Reply from Monroe Street Market
Hello Ngoltoingar,
Thank you for sharing your wonderful feedback! We’re so happy to hear that you find our community peaceful and safe, and that the convenient access to retail, schools, and playgrounds adds to your experience.
It’s great to know that you would recommend us to your friends and family – that means a lot to us! We’ll continue to work hard to ensure our community remains a great place to live. Thank you again for your kind words! And I hope you continue to enjoy the community.
Sad'e Jackson
Property Manager
Verified Resident
about 1 month ago
5 stars
Enjoy the building, the amenities, and appreciate that maintenance is helpful and responsive. Looking forward to the Trader Joe's next door!
Verified
Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.
Reply from Monroe Street Market
Hello,
Thank you so much for the high rating review. We are also super excited for new things coming to the community to offer more convenience and luxury. Thanks again for leaving such a great review.
Sad'e Jackson
Property Manager
Kaleigh
about 1 month ago
5 stars
Maintenance request are fixed quick and people that work here are nice. The only issue is when the front desk tells me to come back for packages
Verified
Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.
Reply from Monroe Street Market
Hi Kaleigh,
Thank you for taking the time to leave our community a 5-star review. We sincerely appreciate your feedback about the package pick up process. We are reviewing a few package pick up technologies to provide real time solutions for our residents while freeing up our concierge team to better assist our community. We hope to have these technologies implemented by the end of the year. Thank you for being a valued resident of the Monroe Street Market community.
Sincerely,
Greg Sheetz
General Manager
James
about 2 months ago
4 stars
Enjoy my experience living at Monroe Street Market. When I submit a maintenance request in my unit the response is timely. I would recommend the property.
Verified
Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.
Reply from Monroe Street Market
Hi James,
Thank you for taking the time out of your busy schedule to leave our community a review. We are thrilled to hear about your living experience at MSM. If there is anything we can do to earn your 5-star review, please don't hesitate to reach out and let us know. We look forward to hearing from you!
Sincerely,
Greg Sheetz
General Manager
Benjamin
about 2 months ago
5 stars
Hi ! I am very delighted to live in your building. You respect the rules of the art according to the requirements of your tenants. Property, Security and everything that goes with it. Thank you.
Verified
Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.
Reply from Monroe Street Market
Hello Benjamin,
Thank you so much for your kind words! We're thrilled to hear that you're enjoying living in the building and that we’re meeting your expectations. Providing a safe and well-maintained environment for our tenants is always our top priority.
We love to hear all great things, and we thank you for leaving such a great review.
Sad'e Jackson
Property Manager
Liuba
about 2 months ago
5 stars
Incredible! I just renewed my lease because I really enjoyed living here. Everyone in the staff is really nice, building and amenities are always clean. We love it here!
Verified
Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.
Reply from Monroe Street Market
Hello Liuba,
This review is everything we strive for so thank you so much for the awesome feedback. We hope you continue to enjoy your home and the community. We love having you here and thank you again for leaving us such a lovely review. The office feels very accomplished.
Sad'e Jackson
Property Manager
Alicia
2 months ago
2 stars
Nice place, convenient location. The door to the Portland garage was broken in September and didn't get fixed until 5 months later, even though we were told it would only take 2-5 weeks. I contacted the building…
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Verified
Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.
Reply from Monroe Street Market
Hello Alicia,
Thank you for sharing your experience with us. We truly appreciate your feedback, and we apologize for the issues you've encountered with both the garage door and the lobby HVAC. We understand how frustrating it can be when things don’t get addressed within the expected timeframe with different vendor delays.
The lobby heating system was repaired last week and the garage door as of today. We’re grateful for your patience, and we’ll work on ensuring these issues are resolved as quickly as possible in the future. Thank you for the review and we’ll do our best to improve your experience here at Monroe Street Market.
Sad'e Jackson
Property Manager
Frances
4 months ago
5 stars
I have had a great experience with Bozzuto. They have been receptive when help has been needed and the building is always kept in clean condition.
Verified
Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.
Reply from Monroe Street Market
Dear Frances,
Thank you for taking the time to leave our community a 5-star review. We are grateful for your recognition of the property upkeep. Our staff takes great pride delivering exceptional living experiences for all residents. If there is anything we can do to improve your stay, please don't hesitate to share your feedback with us directly at monroestreetmarket@bozzuto.com.
Have a great week!
Greg Sheetz
General Manager