This apartment complex has great amenities and even though it's far from campus it's in a great social location. I enjoy the surrounding area and I am forever grateful for the roommates I was matched with.
Mostly no issues since I've moved in 2 years ago. The only thing I get annoyed by is the front office not checking ID's for packages, and the parking lots are not well lit (some of the lights are broken and haven't been fixed). I hope they install cameras in the complex as well as make sure both gates close so non-residents won't be roaming around.
Great apartment, only thing missing is a replacement for a new couch. Other than that everything is good and the staff makes sures that their residents are taken cared of
Nice apartments, well furnished, and nice gym. The only thing that becomes difficult for me is the lack of consistency when it comes to the shuttles.
Noethpointe needs a little work. Luckily I have great roommates otherwise my experience here would have been much worse. Maintenance needs to answer more requests, for some reason maintenance requests simply disappear in the computer.
At the Northpointe apartment I've had some trouble with management and accounting due too late fees and payment that I previously pay for but they use it as credit instead of the full payment that I told them.
Could be better, the maintenance situation is very sucky. We've had issues since the day we moved in and maintence has only come to fix one problem. The community is nice.
Reply from NorthPointe
I really like the apartment complex, although it takes a little too long to get something fixed when there is a problem. I would recommend becoming a little bit more organized.
The atmosphere is nice, but there are some management issues. The renovations were very nice. There are times that it takes much longer than I would like for maintenance to get done, but once the maintenance is here, they fix the problem well.
It's nice when maintenance shows up and they actually tell us what the shuttles are doing. Other than that, there's a pool, a decent enough gym, and they have free candy in the office.
Northpointe has treated me fairly for the two years that I have lived here. It has events for residents which is a plus. Maintenance works hard to keep your apartment running the way it should. I would recommend that you do purchase a bus pass for those days when the shuttles aren't running properly.
Too noisy here I can't believe no one is willing to help when the neighbor is blasting their music on a weekday until 3 am. I've tried to call about it and very one tells me they can't do anything about it
My apartment was dirty and missing furniture upon move in but after necessary repairs for the past two weeks, my apartment is almost all set up!
Staff in the office have been great and very helpful. They have gotten to most of my request very quickly. The workout area is always clean.
Reply from NorthPointe
- i wasn't satisfied with NP service when i first moved in, there were many mistakes NP made. Like poor conditions when i moved in, lost a few of my packages, the swimming pool wasn't ready and the gates were broken - but NP had changed their staffs at the office. and i am hoping better mgmt would be coming up.
It's an okay place to live. Maintenance could be better and I definitely don't appreciate getting a new roommate with less than a 24 hr notice, but the amenities are really nice.
far from campus, shuttles suck but it is in a good area, close to lots of shopping and dining options. front office staff is eh. not the best, not the worst
Roommate matching worked out great! The pool and other amenities are awesome too! My issues are that my packages say they get delivered but for some reason are never actually in the office when they deliver? Also my roommates and I submitted work orders when we moved in and they still haven't attempted to help us fix our issues or even contact us.
Northpointe has definitely improved over the years I have lived here. The biggest issues I have always had is maintenance and shuttle problems.
Not too bad! But also not the best. The pool is the coolest part of the whole place . Maintenance isnt fast nor do they get back to you in rim
it has the nice environment, and good basketball pool. staying there is cool, but I still hope the price can be a little cheap, considering the location, especially for the old residents.
the apartments are small, sometimes not clean when entered. There are apparent mistake and the maintenance requests take forever to get done. Nice amenities though.
The staff is difficult to deal with when you have concerns. Nice amenities but often broken or closed off. Maintenance takes a while to fix things.
There has been a lot of problems this year with regards to communication from the office to the residents as well as an unreliable shuttle as we lost 2 drivers with no new ones in sight.
I really like how the apartment complex community is kept cleaned. The people working and cleaning are really friendly and say good morning to me every day. I think the new workers should have know more before starting to work.