We were not given what we were promised in all aspects of apartment. It is dirty and management is rude. Rent is extremely overpriced for what you are given.

Reply from ON50

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I feel as if the services could be a bit better especially the internet provider. The network was better when it was through bright house... We just needed faster speeds.

When I first moved in the apartment the cleanliness of it was terrible! The mold covering the shower and bathroom was only the beginning. The ceiling was falling from water damage and our dishwasher was so dirty we needed a new one.

The office staff has no customer service skills. Also, they put in new couches to apartments with comfortable couches that are only a year old, but the apartments that have a couch over 5 years old aren't replaced. I mean, you can literally feel the wood when you sit and they still don't replace it because they discriminate against the residents.

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Terrible experience living here. Apartment was in terrible condition and unclean when moving in. We have a constant bug problem even though we keep everything in our apartment clean. Parking is also terrible as it ruins your car. I would not recommend this place to anybody. I already signed a lease elsewhere. Thanks for such a horrible experience...

The apartment that I was shown was not what I got, I'm very disappointed that I still have to pay more than what it's worth. They are fixing some things though.

Does not clean the apartments. Does not look at roommate preferences. Ignores complaints from residents. Takes forever to fix anything at the complex.

This apartment community deserves a very poor rating. Although the location is great, the standard of living here is absolute terrible. The apartment have never been cleaned before and they do not mind moving you into an unfinished apartment and will never fufill your maintenance requests.

The service is poor and disorganized. I really wish management gave you more heads up for things. Also, they lied about not having one of my packages at one point.

Shoddy. When I moved in everything was dirty and broken. The shower is gross and moldy, and poorly lit. We were told that the apartment would be fully furnished but there were no tables aside from a small side table. There are flies everywhere and the fans are ratty. The parking lot is narrow and shady. Someone took a photo of the front of my friend’s car while we were in it for no apparent reason. The locks are rickety and old and take effort to lock. But the complex is very conveniently close to campus and has a bullrunner stop outside the gate, which is nice.

When I moved the apartment was a disaster and not taken care of. It should have been fixed after the old resident moved out and it wasn't. That cost a lot for me to find a place to live for two weeks and cause a lot of trouble with my roommate situation.

Staff needs to get on the same page. I've gone in and asked multiple staff members the same question and recieved different responses on different occasions.

Reply from ON50

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The location is great and the apartment set up is nice but cleanliness of the property is very poor as well as the bug problems, also I wish they would power wash the hallways in the buildings because walking through spiderweb is horrible

So many things have gone wrong here, and they have taken forever to fix. I could not even move into my apartment on move-in day due to bed bugs and the fact that my room smelled like drugs.

I moved into a 4 bedroom 3 bathroom apartment here and it was subpar from the beginning. The floor was cracked and the couch was destroyed. We recieved a new couch after months of requests and have yet to receive a better floor.

The amenities and the location are perfect for college students. I also enjoy the activities that they have for the people living in the community.

Have no really met anyone that I haven't known already through the community can't really give a positive answer lived here for almost three months

Reply from ON50

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Needs work done on the interior as well as a full cleaning before residents move in. We were told nothing could be cleaned because there was already someone in the apartment before we got in. Front office is good but ineffectual 50% of the time. Maintenance requests are completed quickly but with lackluster outcomes and sometimes are kept for a longtime with out notification or work done. Consistently trying to get the front office involved is the best way to insure you get maintenance out.

Internet is embarrassingly bad. The rent is cheap but there are many extra fee charges later on. The only good part is, it is close to the campus.

The apartment smells of mold and if you spend too much time inside the apartment it becomes overwhelming. When there are inspections they don't bother to lock and close the doors which is quite frustrating.

Upon moving in, my apartment was disgusting, smelled of smoke, and the floors were black. I didn’t bother going to the office because I had to clean everything first before I moved in. The shower drain floods, sinks flood. The staff is very friendly but they need to work more on cleaning BEFORE tenants move in.

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Convenient location to USF, building 1 and 2 are old and worn down. Maintenance requests take over a week. Fruit flies everywhere. Very strong chlorine water.

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Location is pretty much the greatest thing about this place. Apartment moving in was very dirty and not taken care of. Maintenance was great until they decided to change the floors and leave the entire apartment dusty and leave tile pieces all over the counters, sink, couch, and all over our appliances. Staff At the office was helpful.

The Units are not similar to what was shown on the tour. There are many maintain request submitted and only one was completed and it was from the pest control. Other than that, Lori is the only one who has been helpful.