Overall, The Pointe is a decent place to stay as a UCF student. The shuttle to campus is definitely a plus, and I've greatly appreciated the social events and mixers the complex has put on to encourage people to meet other people, such as Casino Night and Waffle Wednesdays and many other events throughout the year. Maintenance is usually very quick about taking care of issues, so long as it's on a weekday (only emergency maintenance is available on the weekends), and we've never had any real problems with them, other than them scratching our new fridge while they were installing it, an issue I hope we don't have to pay for when moving out.
But for all the positives, there are some negatives, as well. For example, I can look out my window, and often see the RAs driving around on their golf carts with their phones in their hands WHILE THEY'RE DRIVING, my roommate has had issues with coming home to her door locked when she left it unlocked when people were coming in to inspect the apartment, and I, personally, was very frustrated at the lack of understanding that students might not be able to make rent easily with businesses shut down and many out of work due to the COVID-19 pandemic.
All in all, as I said before, The Pointe is a nice place to say. I wouldn't say it's the worse place of all the places I considered moving in to while at UCF, but there's definitely room for improvement.