Preston Pointe at Windermere Apartments
4.35 stars418 Reviews
Average Review Rating:

4.35

/5 stars

418 Reviews

ORA Power Ranking:
79

/100

Rating Breakdown:
5
197
4
146
3
60
2
11
1
4
ORA Power Ranking:
79

/100

Average Review Rating:

4.35

/5 stars

418 Reviews

ORA Power Ranking:
79

/100

Rating Breakdown:
5
197
4
146
3
60
2
11
1
4
Newest
FILTER REVIEWS
0.5 stars
Not good , received a citation for not having a garbage can, didn’t receive one from the property, also there are big red bugs in the apartment, some repairs that are needed in the cabinets
-
0.5 stars
the lady above me is about to drive me crazy with her child running around jumping up and down shaking the building from zero 6:30 a.m. till 11:30 p.m. complained to the office now six times and I have done nothing. I need to give me $500 just for the mental frustration my upstairs neighbor is causing me. LOL
1 star
Need to work on getting there when something needs to be fixed on time. Also the spider webs need to cleaned up and better up keep on the place.
-
1.5 stars
We just moved here last week and there are quite a few things have been requested to fix and now it’s been over a week with nothing done. Not impressed so far
2 stars
I had manager do a walk through with me the day I was handed the keys. The place was filthy. He will be cleaning and painting which should have been done before my move in date
2 stars
The outside of the buildings is starting to look poor. A fresh coat of paint would go a long way. The bugs and scorpions are rampant and quite unhealthy.
2 stars
The apartment community is nice, seems safe, and has good amenities. Unfortunately we had many issues when we first moved in including a broken toilet, a toilet that continuously ran, a cracked faucet base, the smell of cat urine in two rooms, and a broken AC unit. The first week here was pretty miserable. The cat urine smell was finally treated one week ago! I hope that our experience is the exception to the rule for new residents. I would hate others to have the same terrible move-in conditions at Preston Pointe.
2 stars
Hello....To whom it may concern. My experience thus far has not been very positive. I've been extremely patient and I've tried to not complain, but I can no longer. Let's start from the beginning. Less than 24 hours before I moved in my apartment it was not ready. There had been what seemed to be miscommunication with coordinating/scheduling, but thank God I called the day before to check on the apartment because that's when we realized the apartment was not complete. And to make matters worse, it still isn't complete although I've been here for a month now. I'm grateful maintenance as completed several things, but I still have several issues. Yet, aside from that I've had to call in again a couple of times to make sure my work order is truly on the list for completion. With my first work order I had to wait almost 2 weeks. I currently have a fridge that still leaks and black mold is forming underneath. Also, the master bath shower walls/ceiling area was skipped during painting and there is mold in that area with a missing shower towel holder. And lastly.......these bugs in this terrace area are absolutely ridiculous & creepy. I called in to be put on the list 2 weeks ago but no one ever showed up. I'm constantly being bit and I deal with lots of itching. I see insects in my apartment daily, although I spray to keep it to a minimum. I'm asking if the grounds outside the back can be treated with herbicides and pesticides. It's only been a month and I'm on my last leg
2 stars
The apartment is not cleaned thoroughly before we moved in. Vents and doors must be cleaned before the residents move in. The community has a friendly environment.
2 stars
You can’t even leave a bad review. If you try to leave a bad review it says oh this is spam please review what you’ve typed. This complex is horrible I don’t think there’s anything that I need to review.
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