I love the Family vibe that the office and the community has! everyone has made this moving process so easy and stress free for me. This is a beautiful place and i am excited to be part of it!
So far no complaints! Love the small community. It is quaint and close to everything I need. The front office staff is amazing and have been very helpful with all my questions. Recommend to everyone!!
Its a very nice place!!. Good amenities as well. Near to many things. Maintenance is good as well. Most of the things are easily accessible.
Everything but internet options are great. Plenty of friendly responsive staff, and they are constantly in contact with us if necessary. Mechanic crew is on point too.
The manager is always helpful and wonderful,maintenance is very quick to respond to your work orders and the property is well kept and very quite
There’s a lot of room for improvement dealing with the maintience personel, and completing work orders in a timely matter, along with the materials used.
Have lived here for two years, about to renew lease again. Great place to live, staff are always helpful and friendly. Area is well serviced too.
The place is calm and I like the location . Coffee and cookie all day at the leasing , and the apartment is good . Assistance is quick compare to other complex
So far everything has been fine as I only recently moved in to be closer to my work - older apartments but being maintained with some updates being performed
Great expereince.. Everything looks neat and organized. The leasing house personnel Vivian is very approachable relating to apartment maintenance problems
Love that it's a small community! Staff is very friendly and always helpful. There is always plenty of parking space, they have both covered and uncovered.
I love living at The Retreat at Westchase. The property is always clean and the staff is very friendly. It’s been a pleasure living here and I hope to renew my lease another year.
My experiences has been going great. Nice neighborhood, good neighbors and clean environments. The response to maintenance are impeccable too, and very professional.
Nice apartments but can get a bit noisy at night. Staff is very friendly. Great location and very close to restaurants and shopping. Easy to get anywhere.
My boyfriend lived in the one bedroom one bath for about a year, then we both moved into the 1 1/2 bedroom unit and again upgraded to a 2 bed 2 bath. There were a few delays as far as some things being ordered and some renovations due to mold (Most blame is put on the hurricane as we moved around that time). But the one thing that we requested was an internet speed increase as the only speed offered in our building is the lowest possible when in the prior unit (just 3 buildings over) we were getting triple the internet speed. As 2 people who are very technical, this puts a very large damper on things that we do casually and for when we work remotely at home. Unfortunately, they have been unwilling to push to get our building a faster internet speed which is our largest complaint. Otherwise, the maintenance staff is absolutely wonderful and very timely if something breaks (washer, dryer, etc) and the staff in the office is very friendly. The layouts of the apartments are very nice and the community is very peaceful and rarely causes any disruption.
The new head management is Great! Very prompt to any concerns you may have regarding maintenance, or anything else related to the community.
Great management team. Nice pool. Apartments are updated and clean. Would absolutely recommend to a friend. Tons of food and shopping close by. Only downfall, Neighbors can be sketchy.
Its not the worst apartment. But its too expensive. I'm paying around $1500 for a 640 sq.ft 1 bed 1 bath. Water bill alone will be around $100.
i have been living at Retreat at westchase for nearly 2 years now, my experience is mostly pleasant. Managers are help full and response time of maintenance crew is exceptional.
I love the vibe and feel that is with created here! Everybody one in the community are great and very much friendly. Very private with a ton of great perks
Tranquil, peaceful community with friendly neighbors and staff. I feel safe and haven't had any issues. Great location, easy to commute to get around the city.
Very attentative staff, and majority of residents are very friendly and respectful. My only issues, which are minor, are that the side apartment walking gate is permanently barred, and that the "Enter" button to the gym has been removed and not replaced, and that exiting the apartment is a bit confusing for guests. I have, and will continue to encourage friends to move to this complex.
it is a nice complex, the management is very responsible. the only issue are small cockroaches in the kitchen. and although we try to keep it clean, they are still there. We tried different pest control product but we couldn't get rid of them.
We love this place!! Love the fact that i feel safe here. We've never had an issue with appliances not working. Everyone that works here is always so helpful.
Amber and Ariel are very good at attending the needs that I have had. I appreciate thier hard work and promptness very much. It is always a pleasure to talk to them.