I love the new improvement of the parking garage - this was a must and I appreciate you listening to our concerns. I love the gym. The noise above us in a bit obnoxious... seems to be getting louder each month. I am not sure if they are just a "heavy foot" or if the apartment is starting to make extra noise.
Timely response to maintenance request with acknowledgement of entry
Visitor parking spaces
Great community events
More visible security in parking garage
Service has improved recently, but was definitely lacking from the beginning of the year until now. Still issues with facilities like the grill, clubhouse, and pool.
Love the neighborhood and apartment. Staff is great, responsive and always schedule events for everyone to attend and socialize. So, far all of the neighbors are polite and friendly.
property is well kept. Needs more security & cameras for more residents who feel exposed or have been targeted. Cameras in parking garage and on hallways within the building would be beneficial as well as a safety precaution given the area the building is located in.
Doing great so far. Maybe nore community events and gatherings. But so far so good. Let's have a pizza party or hot dogs and brats. The olace looks nice. A few maintenance items needed but not bad.
The apartment is luxurious but expensive for the square footage with a convenient and safe location. Parking is a daily challenge and inconvenient most times especially during the day. Some drivers in the garage drive erratically and there have been accidents as a result.
So far so good. This is my first introduction to this, and I like the gift card choices. Amazon & iTunes are definite favorites. Let's see how long it takes.
Hallways could use cleaning and dry ducts by pool need grates(fuzz and hair end up in the pool) service is great. You go above and Beyond when needed
I love living here at the Alexan. The apartment is great. Plenty of space, and everything is nice and new. Maintenance has been super helpful. The amenities like the gym and pool are great, too. Location is so convenient to downtown Decatur!