Ballpark North
4.03 stars1,495 Reviews
Average Review Rating:

4.03

/5 stars

1,495 Reviews

ORA Power Ranking:
73

/100

Rating Breakdown:
5
480
4
534
3
348
2
104
1
29
ORA Power Ranking:
73

/100

Average Review Rating:

4.03

/5 stars

1,495 Reviews

ORA Power Ranking:
73

/100

Rating Breakdown:
5
480
4
534
3
348
2
104
1
29
Newest
FILTER REVIEWS
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0.5 stars
The apartment we moved into this fall was scattered with broken appliances and other household necessities. Only one of our stove elements worked, our fridge was leaking, my shower was leaking, and my toilet was also broken and would not stop running. All of these were quick fixes but it took MONTHS for us to receive any indication of them getting fixed. This is not acceptable and I understand there are more serious cases in other apartments that needed maintenance, but whenever I would inquire about my own maintenance requests I would be treated very rudely and that's what would bother me, not the amount of time it took to get fixed (although that's also unacceptable. Just hire more maintenance people. It's not my problem and I don't care at all that you are understaffed). I should not have been paying full rent for the first few months I lived here because I didn't have a full working apartment like I was promised in the lease. On top of that, I purchased a covered parking pass BEFORE the first day I moved in, and upon moving in I did not receive it because there were not enough covered spots. My money was allocated properly and I did not have to pay until I got a spot, thankfully, but the complex should not offer people to purchase spots if you don't have enough. Every single other apartment complex has a certain number of spots, and once they fill up, there is no longer an option to buy one. I should not have been given the opportunity to pay for one unless there would be one ready. You could have at least called me before I moved in and informed me of the fact that I wouldn't have a spot. There are not enough parking spots in general in Ballpark and so until I had a covered spot I was unable to find anywhere to park. I will definitely not be renewing my lease and I will always inform people of my experience at ballpark through online reviews and talking to my friends. Definitely not worth the cheap price in any way.
0.5 stars
Management has very poor communication. Requests are not properly listened to nor are they addressed. The units are also poorly maintained.
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0.5 stars
Not well. Need to work on improving all bad apartments and quit wasting money on sensless prizes. Spend money cleaning and fixing apartments. Also, why do you not sell more covered parking? There are so many open spots.
0.5 stars
There is a lack of basic customer service etiquette as well as a lack of communication between the front office staff. Documents are not updated, despite multiple requests and forms of proof. Multiple phone calls and emails go unanswered for days. Additionally, the maintenance team is extremely understaffed and takes a while to complete requests. However, the half star is for the maintenance team. They do a wonderful job of completing requests as efficiently as they can and extremely patient and kind when visiting any apartment.
0.5 stars
My unit is infested with roaches and I’ve asked a leasing office several times if pest control can be sent out to our unit! Pest control has yet to come!
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0.5 stars
The gym needs some serious improvement and more safety around the apartment of all ballparks will be appreciated. Maybe light up the building more
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0.5 stars
The apartment we moved into was messy, dusty, and dirty when we moved in. Management was unhelpful because there was "another tenant" there and thus couldn't ensure the living areas were clean before new tenants moved in.
0.5 stars
Would I renew or recommend to anyone? Never. My roommate had had multiple complaints on him and nothing has been done.you would think after him being so rude and violent to new roommates and making them feel so uncomfortable that they have to move again something would be done.
0.5 stars
so I’m leaving this review on my experience so far and the front office is very unorganized. It feels like a scam situation and I’m scared for the following year I have to live here.
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0.5 stars
At one point there was an animal crawling through our walls. Plus maintenance here is garbage. The entire time I’ve lived here our a/c and heater has never worked and cockroaches have their own kingdom somewhere in the apartment. There’s a ton more wrong with this place but that’s just to name a few.
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