Maintenance is very slow. I have a fan that doesn't work and two light fixtures that don't work and it hasn't been replaced in over a month. Nor did they clean the room once the previous tenant left.
Just moved into the Ballpark at Austin and it has been great so far. There are community events every month to keep residents engaged in the community, and the staff is very welcoming. 10/10 would recommend living here 👌🏼
NICE APARTMENTS. POOR MANAGEMENT AND MAINTENANCE. RENT IS AFFORDABLE FOR THE MOST PART, BUT RATES DO GO UP EVERY YEAR. LOTS OF EVENTS FOR RESIDENTS.
There have been a few problems here and there, but overall it is great. The rooms are clean and it isn't outdated. Would recommend living here.
Doing great! The maintenance and staff are really well. It's easy to make payments online, and the constant reminders always help. The overall experience there is great for college students.
Everyone has been so nice and compliant with my needs. There has never been a rude employee at the front desk. Employees seem to get things don in a timely manner.
Ballpark is a nice complex that tries to really help its residents but continually falls short. I have been frustrated with them since before I moved in where they did not listen or consider my requests. Maintaince issues take forever and only will happen if you continually pester the front office or else nothing will be done. It is never possible to speak to a manager or get correct information.
Rooms are generally nice but everything is broken. I thought nothing would get fixed but they actually sent maintenece people after a few months so at least they did something.
Everything goes well except for communication with management or maintenance requests. They take forever for the smallest things. And manager seems to never be available!
I honestly love living here. Management seems to truly care that their residents are happy and willing to renew. Maintenance can be slow but what can you do. Communication with residents has been great and I always feel safe. Ballpark Austin is definitely one of the best values in the city.