Apartment: Windows are cheap & fee like they’re open with the amount of cold air that is constantly coming from them. The thermostat is next to the vent, so it’s never the correct temperature in here. Our move in list was filled out front & back when we first moved in with all of the issues everywhere.
Noise: They obviously skimped on the noise cancelling options when this was built. Management is extremely unhelpful and unwilling to come up with helpful solutions. Our neighbors have been consistently loud for over a year now & we have complained who knows how many times. The first girl said that they warn tenants 3 times before they served with notice & then apparently that was untrue. We signed a new lease based on the fact we were told that something would be done about it, but they are all talk & no action. They haven’t done anything to make it better & it’s clear that they don’t care about tenants’ livelihoods (or sanity). We feel like we’re losing our minds. Stomping, slamming & pounding all before bed, waking us up in the middle of the night & in the morning. You can hear slamming of doors, sliding doors and you can hear everyone who goes up & down the stairs. There is absolutely no soundproofing anywhere & you can hear it all.
Maintenance: There is ice constantly on the sidewalks & I have fallen so many times (hard), along with other tenants (tenants who have babies that could turn into a terrible accident). We (including other tenants) have made numerous complaints. It’s negligible & dangerous. They throw salt on it for awhile & then start letting it build up again creating an ice rink. The salt gets everywhere; the hallways, the apartment, etc. The hallways are never cleaned.
It took them over a week to replace our broken dishwasher. I was literally told that the maintenance manager had forgot to put in the work order until 3-4 days after they had initially come over to look at it. We were given the run-around by the front office until the guy (whose name I’m blanking) told us what was actually going on. Honesty is the best policy. Some women in the office tell you what you want to hear so that they don’t have to deal with you anymore or to make it seem like they’re on your side. There’s one woman especially who should not interact with tenants. She is not a nice person or friendly.
Grounds: There is an insane amount of dog feces everywhere & it smells a lot of the time. The summer is far worse & you can smell the feces & urine when you walk outside. It’s awful.
They overwater the lawns in the summer to the point that they’re watering the parking lot & the grass is always drenched. It’s so bad towards the back of the complex, that it turns into a swamp.
We like our apartment, but the management, maintenance and noisy neighbors is highly unsatisfactory.