As part of our rental fee, the community amenities are to include "WiFi in All Common Areas" and "Controlled Access Gates With Callbox System". I have complained countless times over the past 1.5 year that we've lived at Colorado Pointe about WiFi issues in the common areas - specifically the gym and outdoor courtyard. The callbox systems and gates are regularly out of order. For example, the gate right outside the elevator hasn't been able to buzz a guest in for at least the last 3 months. I have to go find my guests to let them in, which wouldn't be a big deal, except that we’re paying a lot of money to live somewhere that advertises a callbox as a feature.
The follow-up when we've reached out to the staff at Colorado Pointe about these issues hasn't been satisfactory. We realize there’s been a lot of turnover in staff while we've lived here, but as residents, we are definitely feeling the effects of that.
The apartment complex is beautiful, we like our apartment, and we love the pool in the summer even though the temp is usually too cold.