Do not expect a fast or any response to your email for that matter.
Here is my most recent experience with Carol, the supposed Resident Dis(Services) Coordinator.
On January 23 I received an invitation for a Valentine's dinner by the Palm Trace office. As requested in the email, I replied to RSVP, on the same day, only 4 hours after the email was sent. Seven (7!) days later I receive a reply that "our Valentines dinner is full and cannot accept any more reservations." I understand that the dinner may be full but really, it filled within 4 hours and I receive the email SEVEN days later???? Here is the full exchange:
Email from Palm Trace: "Dear Residents, You’re invited to Palm Trace Landings special Valentine’s dinner! The event will be poolside behind the Leasing Office on February 7th. Join us at 6:30pm for cocktails and pictures, followed by a catered dinner at 7pm by Chef Richard with Culinary Flair. This event is a 21 and older affair. Please RSVP to Carol at Palmtracel5@milestone-mgt.com by Sunday, January 27th to secure your reservation as seats are limited. Seats are reserved in order of the RSVP received. When you RSVP please include your name(s) of who will be attending and their meal choice. The 3 meal options are listed below. We look forward to your reply!"
Email from me (same day, Jan. 23): "Hello Carol,
Please accept our reservation for the February 7 dinner, for my husband and myself."
Email from the above mentioned Carol (January 30): "My apologies but our Valentines dinner is full and cannot accept any more reservations. Please look forward to our future events, as we will be having some great events all year long.
Carol Pfannenstiel, Resident Services Coordinator
Palm Trace Landings Apartments
6351 Palm Trace Landings Drive | Davie | FL 33314
P: 954.327.7256 E: PalmTraceL5@Milestone-Mgt.com
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