Maintennace staff are exceptionally nice and easy to work with. It can take a while for them to send someone out for things they probably don't deem as emergency (we've had our door to our bedroom scuffing the carpet since we moved in and no one hascome to shave down the door so it doesn't ruin the carpet.
There was one time where the trash compactor on site broke down, and wasn't fixed for days. That was lame, but they sent out notices and handled i pretty well.
The people in my building are awesome, as is our location (both our unit and the apartments in general).
I would most definitely recommend these apartments to smaller families, couples and singles.