South Pointe Apartments
4.37 stars143 Reviews
Average Review Rating:

4.37

/5 stars

143 Reviews

ORA Power Ranking:
75

/100

Rating Breakdown:
5
74
4
41
3
20
2
7
1
1
ORA Power Ranking:
75

/100

Average Review Rating:

4.37

/5 stars

143 Reviews

ORA Power Ranking:
75

/100

Rating Breakdown:
5
74
4
41
3
20
2
7
1
1
Newest
FILTER REVIEWS
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1.5 stars
The apartments are not well maintained, any issues there are they are literally painted over. We had our water heater leak and it look them over 2 hours to respond while it flooded my kitchen and dining space. They wouldn't replace the fan even though it barely moves because they said there was nothing wrong with it. It is rare you actually get a hold of anyone in the front office. Apartments are overpriced for the lack of care, amenities, and features inside and outside of the apartment.
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2 stars
Management office good be nicer and not so rude and get to know the people that live there and that are on the lease. That's the only problem I see
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2 stars
When I transferred from one apartment to another in the same building instead of me paying my last bills they took it out of my deposit. Essencially they took 65% of my deposit
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2.5 stars
I love my apt. but there is not much noise buffer between floors. I can hear every step of my neighbor, all his vacuuming, and his large dog sounds like a horse, my china cabinet rattles all the time. ugh
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2.5 stars
There could be more pest control measures at this complex. Dog owners need to be reminded to pick up after their dogs so that I'm not constantly stepping in crap.
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2.5 stars
I have been in South Point for about 5 years. Love the location and the current leasing consultant Corazon (sorry for butchering her name) is so responsive and always helpful. Could stand to do a lot better with amenities. Very disappointed by removal of the hot tub and there being no replacement amenity.
2.5 stars
I notice a lot of miscommunication, residents who don't live here coming in, strange cars parked outside, and all around the place looks like it is falling apart. I have lived here for awhile and must say that the upkeep is getting worse all while prices are going up.
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3 stars
The management at South Point are awesome. My neighbors are great too. I think the buildings would benefit from some cosmetic remodeling and landscaping.
3 stars
I just moved in, so far staff is very friendly and the apartment complex looks very nice. The curb appeal is very nice and there is space for visitors to park.
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3 stars
Great apartment pricing and clean looking community, but the staff seems a bit incompetent. I have to follow up with everything. I got an email saying someone would reach out to me within a day about our applications being approved and nobody called. So, I called and the lady said, "Oh yeah, you were approved." If someone else had gone through the app process in the meantime, my girlfriend and I would've lost the apartment and wasted $100 in app fees by no fault of our own. Then, my girlfriend went in the next day to give them all the docs they needed and pay all the upfront fees and they basically sent her on multiple scavenger hunts to collect multiple things multiple times instead of telling her everything she needed that she was missing the first time. I hope maintenance issues won't be like this while living here.
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