Average Customer Service considering that for the last quarter century great customer service doesn’t exist. Maintenance is cheap and excuses are made why orders take 3 to 5 days to respond to. The Head Maintenance man on this property has always been reliable and does have great attitude toward the tenants. Unfortunately since his promotion finding quality help has been a serious problem. The assistant mgr that does the billing is excellent. Kate and the I am sorry I forgot your name have always been very nice and helpful especially to my daughter for which I am very grateful. The old property manager has been removed thankfully since I didn’t think she worked for Milestone but instead worked for Phillip Morris since 90% of her time was spent outside smoking. She always said she was just babysitting the property.. I guess she got her wish. Hopefully the new manager does actually care and isn’t the corporate mouthpiece. Milestone was purchased by a investment company I will leave unnamed. Suffice to say I know this company very well and invest with some of their competitors. They have a reputation for Gordon Gecko style management and lack any moral compass. Only cares about profit and doesn’t care what that takes to get it. I have been with Milestone since 2005 and at this complex for 9 and a half years. Was a really solid management company until it was acquired. FYI The Website For Summer Meadows Shows a Pool with a hot tub or what they call a spa. The spa has been filled in with concrete several years ago. They say there are multiple spas but there are none left. Exercise Room if you could call it that is always being shut down for one reason or another. I asked why the main pool was closed over half the summer past year and about the other amenities like the exercise room was always closing and I was told by the MGR at he time if I didn’t like it I could leave. That is actually what I plan to do. Recommend if you’re going to go with Milestone or that is right there rebranded name which usually happens because they are trying to hide how bad of an image problem this company has,go to Summer Meadows instead. As long as Julie is still the property manager you will be treated fairly and with respect.

I liked the apartment location and its surroundings. It's very near to my office and grocery stores. I found it peaceful and within the budget apartments.

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Very peaceful place. We r living here 5 years and we like it . Management became Little slower service ever since we moved but still it’s great

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It’s a pretty quiet place to live. If I need anything they are right on it. I have been told I can get flooring instead of carpet, it’s up to me to set a date that works.

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I love living here. I can’t think of not renewing my contract. Thanks to Katie in the office, she is helpful and explains everything to me. Thank you summer meadows

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Summer Meadows Apartments is a very quiet, peaceful, and pleasant place to call home. I like how the staff keeps up the maintenance and it is a beautiful property.

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The employees are great buildings and infrastructure are showing age. Notice damaged vehicles are parked on outer ring of complex. Still happy hete

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I am having a very good experience in summer meadows, the people, environment is safe. Office people are nice and any issues related to anything id fixed fast. This is my third year and never faced any problem at all. I will definitely recommend to my friends and family to live here. They have make chNges in gym and now its supercool. Thanks to the summer meadows .

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Good neighborhood with lots of opportunities for kids to play and learn. Have been here for two years now and the community is always friendly and lively.

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Location is great. The staff have always been very helpful and responsive. Our neighbors are very friendly. The grounds are maintained well.

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Hot water is a big problem in this apartment. There were times when hot water was not available for more than 24 hours. Hot water unavailability issue has happened several times over the past 2 months.

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Great experience with the staff and neighbors. Everyone is friendly and welcoming. If you want your kids to grow up in good company, this is the place to be.

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This place is such a great place to live I love them since the first day I got here. Kate is so amazing on taking care of new residents always help on everything u may need.. after looking everywhere I finally find my home thanks summer meadows..

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Nice and quite. Good location for shops and food. Easy access to many freeways. People in the office are nice and friendly. I like the covered parking and complex is very clean.

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Great love living here. So much to do In Plano and very peaceful place to live. Quite neighborhood. Shopping centers all around as well as good food.

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I’ve only been here a month, but so far, it’s been great. Rani went above and beyond to help me during the application process. My unit met my expectations. Maintenance requests have been handled prompted.

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Great place to live. Good management and good employees. They try to keep on top of everything and take of all the tenants and all of the requests

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We moved to this apartment for past 15 days.love the neighborhood ,tennis court,swimming pool and other amineties.also the management is so good in maintainence

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The community is very quiet and family friendly. Not to mention the location is a big plus. Its a well kept property with everything you need in it.

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Summer Meadows is at a perfect location, very easy to get around with public transportation and walking distance to awesome bars and restaurants. Summer Meadows is great, very well maintained. Totally recommend it.

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Just moved in yesterday and found termite infested patio door, window, bathroom cabinets and kitchen cabinets. I hope that the management will replace them soon.

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It has been good. The neighbourhood is great and most groceries are within few miles of distance. The bunnies who are a welcome sight during an evening walk add to the overall great experience

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Management tries very hard to address concerns, when possible. I continue to enjoy the atmosphere, especially our trees. Sometimes my neighbors get a bit noisy, but that's part of community living. I'm hoping rent will not go up a lot in the future!

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Nice Place to stay. If you are interested in Tennis then this is the best community to stay. Nice Ambience and Cottage style houses. Overall its very good place to live.

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Great place to live. Very friendly staff. Maintenance crew is great and gets to all requests in a very timely manner. Grass and shrubs are always kept neat

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