I have lived at The Bernardin for 2+ years (my husband 6+ years) and we have had a wonderful experience here! There are a few things that have continually gone unmaintained for several years (outdoor grills by pool not working properly, outdoor refrigerators broken/door doesn't seal during summer months, not enough pool chairs, etc.). The amenities are a LARGE part of why we live here and the past several years has been extremely disappointing.
Aside from the amenities - the staff is absolutely wonderful especially Alejandro and Emmanuel. They are simple great additions to the team!