Apartments are old and even after renovation not up to mark, the service is poor and staff seems helpless with no clear answer. I moved recently and the hot water was not there in my apartment from day 1, these things should have been checked before handing over the keys, I raised the complaint at 8:00 am online, went to office at 11:00 am and 1:45 pm and they kept telling me that someone is coming to fix but they can't commit on time. finally someone arrived at 3:30 am and told that water heater is bad and need to be replaced and would be done on monday i.e after 2 days. We pleaded that person to fix and finally he called someone and arranged a new water heater. WOW that was my 1st day in apartment. And I haven't mentioned yet the dirty floors , slow water speed in tap , dead and live cockroaches roaming around and list goes on and on.