It's a great location, but under the prior management, the building lacked the quality we're paying for. I appreciate the new paint, coffee machine, improved trash system, and improved lobby. I hope you add uploaded documents to the website, however, so that I can see my lease and all other forms online. But I really like the direction the new management is headed in, so please keep it up! We notice and really appreciate it.
Expensive for an apartment in Charlottesville. The new management team is making some improvements (fixing the trash pile up situation, installing a coffee machine).
I enjoy Pavilion's facilities and have noticed more maintenance on grounds recently responding to requests. However, I still feel like there are not solutions to some long-time problems such as trash and elevator outages. But overall I feel safe living in Pavilion and have enjoyed my experience.
great location - close to business and law school and barracks shopping center bit overpriced for what you're getting, there shouldn't be a separate fee for parking
Perfect location for the law school, great amenities (pool/coffee machine/business room/gym). There's also everything you need in your apartment -- washer/dryer, dishwasher, etc., and I love that each bedroom has its own bathroom. The issues I've had (trash chute, noise issues, mailroom issues) have been being dealt with by the new management!
Ok place to live. Very close to Darden. The place is improving under new management. Kind of pricey compared to other options around. The tym is pretty useful at times.
Doing well. Transition has gone smoothly. The only issue remaining is the internet, which is still patchy. Great job on upgrading the game room.
The location, pet friendly atmosphere, and amenities at the pavilion are good, but the maintenance was lacking (dirty hallways and severe trash problems). Under the new management this seems to be improving. Overall the location and convenience is worth the price, at least when you first arrive in Charlottesville.
Very well managed, great service with reasonable price. The staff has been very helpful. I really like the newly added Starbucks coffee machine!
The new management is clearly making an effort to win over students who were disillusioned by the last management, which is very much appreciated. Areas that could use the most improvement include the maintenance request/response system, the trash system, and the internet outages.
I'm enjoying the improvements the new management is making, although some are a bit inconvenient (such as the parking garage painting). I love the new starbucks machine in the club room.
Apartment/Community have been great! In particular, some of the new amenities added since the change of ownership of the building are great!
Great place to live! Close to Baracks shooping center and also close to school. Perfect location for those who do not have car! Highly recommended!
Not too fond of the new package system, which is more-or-less a reversion to the system back in 2014-15 (versus having the packages delivered directly to us). The trash system is definitely improving, which I appreciate. I would love if we could have a legitimate recycling option rather than single stream, which really doesn't result in recycling. Absolutely adore the maintenance staff--always pleasant and responsive.
Reply from The Pavilion at North Grounds
Grateful for the improvements since the new management. Computers in the workroom are a little slow. Otherwise everything is great and seems to be working better than before.
Location is good, there are shopping center and bus stop near this apartment. And I like the pool and club room (free coffee) in the apartment.
Trash situation is getting better. Wondering what is going to happen concerning the internet. Like that the walls are being repainted and the new package system
The new management is really trying to turn things around. Trash has improved and maintenance requests are handled more promptly. Excited to see what is next.
I really like living at the Pavilion and appreciate the good communication and friendly staff. The location is also amazing. Unfortunately, the cost of living here is getting to be too high.
New management is trying to improve the property. Still work to do with the trash situation but things are looking up on the whole - looking forward to add'l changes.
New management has definitely been an improvement for the Pavilion. Seems like the new management is really taking our recommendations seriously and trying to implement new measures to improve the Pav community.
the pavilion is a nice place to live. the trash situation needs a lot of work though and it is wildly overpriced for the charlottesville real estate market
Getting much better. Still have some work to do with fixing the problems of the previous management team, but definitely moving in the right direction.
Overall, I am very happy with my apartment / community. I think the apartment is nice and updated. I also appreciate that there are never any insects or rodents inside (I used to live in Philly where this could be a problem). I think the common areas are nice and well-kept. My only feedback... I don't like that packages are delivered to the front desk and then locked away overnight. I would rather have the staff leave my package on my front step if they are leaving for the night.
The new management is off to a good start working on the trash problem and repainting. I hope they continue to respond to resident concerns.