I have enjoyed my time here at the ranch for the most part. It is a safe place to lay your head and also study for school. These apartments are set up a lot like a college dorm, you can request to live with someone, however, if you don’t have enough people to fill each room you will be matched with a random person. This creates difficulties within the apartment most of the time due to everyone having a claim to act anyway they want in their home. Sometimes you get put with people you out right don’t get along with but have to stay in the apartment that they (the office) gave you for the remainder of your lease. The form you fill out to help them place you with the ‘best people’ isn’t ever followed from my experience in living here.
And if you are like me this is a consistent problem. I have a roommate now who doesn’t communicate when she has a problem but instead takes it to the office. This has created financial and personal issues within the apartment, making it so I don’t want to return to my apartment that I pay $450 for.
That is something else, when I renewed my lease I received a $750 credit that would make my rent for the year $387. Meaning, that full rent without the credit should have been $414. This is how it was explained to me when I signed and asked my questions before moving into the new apartment. However, the full rent is $450 and the office didn’t follow the payment process that was advertised during the special deal. This has screwed me financially and has given me undo stress.
The staff, while I’m sure is busy with other things, tend to make you feel like your problem really doesn’t matter to them and that they want you out of their face as soon as possible. The exception to this trend in behavior is Justin, the Marketing Manager here at the Ranch. He is genuine, kind, and even though he may be having a rough day he does his best to keep a pleasant smile on his face and is ready to help you with your problems. If everyone else on staff was more like Justin the relationship between staff and residents would be much better.
Maintenance seems to take an extra-long time to get to any problems. However, this may be due to them being understaffed. However, the guys they do have are very sweet and explain what they need to do to fix the problem if you are there to ask.
So long as you stay on top of every little thing with the office; payments and who your roommates are, then this is a great place! These are only my issues that I have had. Hopefully with this review these things can start to change for the better. If you are looking for an affordable, safe, semi-quiet place to live the ranch is the place for you!