I really cant enjoy the comfort of my home. I have to walk on pins and needles because my neighbor below me will call the police about a noise disturbance and I get fined $100.
So far it's been a nightmare. The upstairs neighbors go all night and sleep is impossible. After over 15 visits to the office and numerous phone calls complaining, I lay here at 11:30 pm, alarm set for 5am, knowing they won't stop till 3am
The community itself is pretty inactive. You'll see a few people around, butI haven't met any neighbors and there aren't a lot of opportunities for interaction.
Its okay. Nothing really special about how the tour made it seem. The stove is horrible and the bathroom is not the well but we get by. I've lived better.
Small place for the money. Parking is on the street. Maintenance issues are taking forever to get resolved. I feel like you can get a lot more at other locations for the same price.
My dishwasher is holding water in the bottom. My work orders are complete. ( the kitchen cabinet, paint work on stair case, light fixture needs to be put back up in downstairs hallway after the upstairs bathroom flooded they never put the light back up
I think the apartments are really nice. The staff are very helpful when needed. Maintenance staff really needs some work. It's takes a while before they actually fix the problem at hand and when they do it's always a "quick fix". Rent reminders should be more confidential and not placed in the door where anyone can read them.
Things are really slow to be fixed or don't get fixed at all. New flooring in my apartment has large bibles in every room. Also common stair well smells and is often times dirty unless residents clean it
We have had a lot of maintenance issues. Office staff is friendly, and maintenance usually comes pretty quickly to fix things, but things keep breaking again. Maintenance is friendly and seem competent, so my guess is that the fixes are quick fixes and the building shoddy. Other than that, good price, and great location.
Could do so much better with communication but the property looks a lot better. Office people are nice but horrible at following up with people.
So far, I'm pretty displeased with my experience. In many circumstances, the staged unit apartment companies show you is nicer than the actual unit, but its like different worlds here. My apartment did not look like it was professionally cleaned upon move in, with grimy blinds, dried blood on my bathroom door, a cockroach in the kitchen, and dirty water filling the bottom of my dishwasher. Maintenance has been fairly responsive but the issues I reported were not fixed completely and it seems like very little effort is made to make these units livable.
The major issue was the apartments above us, but they are gone so that's been resolved, but they are less than mediocre for the price. The lawn always looks great, but put some of that money into your apartments and it'll be nicer for what you pay
Bedroom windows not well insulated. Neighbors are loud and smoke. Don't have a way to complain because management is hard to get ahold of and essentially non-responsive.
The location is wonderful.... From the beginning everything was unorganized- I was told I could get an employee discount and then a week later a different person told me I couldn’t. They didn’t have all the paperwork together when I initially moved... my apartment wasn’t inspected until AFTER I moved in and not before. This is a requirement for University City before ANYONE moves in. They still made ME pay for it when it was their mistake. The price vs the quality of the apartment doesn’t match. I think it’s a bit over priced... the walls inside my bathroom even out into the living area is chipping. The plaster is terrible. Maintenance isn’t great either. I put in a request to have my bathtub redone after it chipped due to the cheap paint used. Took them about three months even AFTER I spoke to the highest person I could speak to. I got a notice of being loud when it WASNT after hours. (Quiet hours start at 10PM). My overall experience from beginning to end was interesting with this place. I would not recommend other than the location. I still live here and will NOT be renewing my lease. It may be a different experience for someone else, but I did not feel welcomed as it was very unprofessionally unorganized.
Great area...over priced for the size...I've been waiting to get an outlet fixed since August...I was told that an electrican would have to come out...yet now it's the middle of November and the outlet still isn't fixed yet... We always get emails about how much we save by not having to do home repairs ourself... But at least I would be able to put my table and TV where I want...
Staff is great the apartments need help. I can't hang anything on the walls due to excessive paint and thin walls that do not hold anchors plus the ground is settling and is causing problems with apartment doors
The living is nice, the community ha a lot to offer. The staff is friendly, but maintenance could be better at correcting the tenants issues.
Initial move in was a little disheartening. The kitchen was disgusting and we had several maintenance issues that had to be fixed. That being said, work orders are always addressed VERY promptly and with good care. Additionally, we signed at a time when there was a signing bonus of one month free rent. This bonus ended up getting pro-rated for our move in month and then the rest was supposed to be added to the following month. About a week after I had paid rent I got a nasty letter on my door saying I was being sent to collections. I tried calling and couldn't get through to anyone after trying several times. Eventually I just went to the office and got it resolved.
The location is perfect for me. It's a quiet building. The rent is very reasonable for this area. I do wish however, that you would update the gym. Its far from state of the art. The apartments are in need of some updating as well. the furnace and central air are obviously old and need replaced. The flooring is great, even if I thought it was wood buts its linoleum. Lots of closet space for storage. Would be nice to have new windows and doors installed. Would help with cost of utilities. Maintenance staff is fast to act. Office staff is friendly. Accounting program leaves much to be desired. Billing has been off since before I moved in. Still not happy with the debauchery that was my move in experience!
I like it here so far! I’ve been here since January 16th! There was a couple mess ups but they fixed it right away! I realllly love it here!
First apartment, staff is friendly apartments are clean. I would definitely recommend to any first time young people looking for an apartment
Besides the bugs I love the place it's very quiet in my wonderful apartment complex and also very convenient for me to get back and fourth work
Not happy that Jamie the property manager told me last June that our pool would be ready by August of last year and it's almost July and still no pool. Also laundry room is usually pretty dirty
It is a beautiful place to stay and the people are great. But the price for it is way to expensive. They come when you need anything but some things could change and for 1 I say the price.
Quiet and nice. The apartments are old though. I like Chaya in the office, she is always helpful each time I approach her for help. Overall I’ll give it a 6 out of 10