University Village OSU
4.05 stars1,597 Reviews
Average Review Rating:

4.05

/5 stars

1,597 Reviews

ORA Power Ranking:
72

/100

Rating Breakdown:
5
429
4
706
3
362
2
56
1
44
ORA Power Ranking:
72

/100

Average Review Rating:

4.05

/5 stars

1,597 Reviews

ORA Power Ranking:
72

/100

Rating Breakdown:
5
429
4
706
3
362
2
56
1
44
Newest
FILTER REVIEWS
0.5 stars
Extremely unsatisfied with the services provided by the maintenance department of late. I've been complaining about my shower for over a month now and it has still not been fixed. All they have done is change the shower head which wasn't the problem to begin with. Furthermore, i lodged a complaint yesterday as well, and the lady who took my call
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0.5 stars
Heat is unreliable (will turn on randomly and displays incorrect temperatures at times), bathroom is falling apart (sink sprays water everywhere and the bathroom is very hard to clean), walls are very thin (footsteps can be heard every time someone leaves as well as their door being shut). I hope this message is informative in explaining the problems living here. These issues among others make it a very unpleasant place to live.
0.5 stars
Staff shows poor customer service, especially maintenance, but also RLC staff, sales / leasing staff, office staff, and even management. Why, for instance, are residents forced to walk around all the construction zone adjacent to UV, even in the cold of the winter, or when it can be dangerous late at night, just to get over to OSU's Ackerman buildings and Buckeye Lot, when the long fence separating OSU from UV could easily have at least one opening? Lots of residents work and study at OSU outside shuttle hours and it would a lot more logical and safe to walk straight across from a well lit OSU lot at Ackerman to UV instead of walking all the way around, even when it is dark out and during bad weather.
0.5 stars
The community is ok not very friendly. There is a clear diversity gap between much of the community and it feels as though university apartments is a complex that people use as a last resort. Knowing how poor management and maintenance are it seems understandable.
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0.5 stars
Ohhmergerd so fantastic. Office workers are not helpful at all everytime when I go in and ask for assistance they always says you can do in online. Yeah that's helpful
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0.5 stars
Terrible customer service. Gym is Always filled with people because it is so small. The study area is also extremely small and always packed. They need a bigger community center, new policies and staff.
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0.5 stars
University Village has been a terrible experience for my roommates and I. The apartment had so much potential ruined by poor management, a constantly rotating maintenence staff and an absolute laughable definition of "renovation".
0.5 stars
I'm having the most problems receiving my gift card. I always have issues trying to get in touch & receive assistance. This company is unorganized.
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0.5 stars
It is always noisy. Inspections taking two to three weeks is an abuse of power and is also illegal. It is not a pleasant experience when residents are put into a position that they cannot control nor have any say in.
0.5 stars
University village maintenance is not helpful, they constantly ignore my calls and say nothing is an emergency, and when they do come nothing gets fixed.
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