RU Living
4.2 stars177 Reviews
Average Review Rating:

4.2

/5 stars

177 Reviews

ORA Power Ranking:
73

/100

Rating Breakdown:
5
71
4
59
3
33
2
11
1
3
ORA Power Ranking:
73

/100

Average Review Rating:

4.2

/5 stars

177 Reviews

ORA Power Ranking:
73

/100

Rating Breakdown:
5
71
4
59
3
33
2
11
1
3
Newest
FILTER REVIEWS
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1 star
Honestly, Fabio is the only good part about living here. The office staff, although friendly on phone, always leave us with empty promises. We really had such high expectations moving in here, as we were promised to have a freshly painted house, clean floors, and an overall clean house. When I walked in on the first day I got my key, I couldn’t believe my eyes. The floors were disgustingly dirty, the basement was moldy, the vents were filthy (still are), and the list goes on. We had to hire both a cleaning service for the house and Stanley Steamers to clean the tile and carpet, and we not reimbursed for either yet, even though we were told we were going to be. Additionally, although our contract says we have until November 1st to renew our lease, they started touring our house the 2nd week of school and when we called and asked why they said since there was a group of 16 interested, our priority no longer matters. They have to do what’s best for the business. Completely ridiculous and disappointing. The next tour they had, they did not even bother letting us know people were coming, so no one was prepared for a house visit. One girl was actually on an important call, and they still proceeded to come in. I would under no circumstances ever recommend RU Living to anyone. One of the most unorganized businesses I’ve ever seen in my entire life.
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1.5 stars
My Bedroom is good, small size but the heat doest not work at times. Basement is not completed, Attic is really in a bad state. Kitchen is good, Living room is okay, not well maintained. The exterior is bad, not at all painted since forever. Backyard is large but is very muddy, I suggest you put some firm ground and fences. Driveway is bad, mud all around. Location is good, close to library and train station.
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1.5 stars
living with dirty people in the building sucks but what can you do, its overpriced but it is a nice place the maintenance is ok also hate how things get stolen all the time and nothing is done about it
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2 stars
It was good but there were some negatives. The toliet was hard to flush, one of the closet doors didnt close, the stoe heat up slowly, the water from the sink tasted weird, the fridge leaked and there were ants
2 stars
Do not like having tours during week days they are a distraction. My room is also overpriced as it does not even have a closet and over 1100 a month.
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2 stars
Maintenance requests take a while for completion and bills are not given as required repairs are made. I get a feeling that there are too many properties and not enough maintenance staff
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2 stars
I have to call maintenance almost every week whether it's missing shelves or a broken buzzer. Some requests get fixed very quickly while others have taken months and repeated requests.
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2.5 stars
Convenient location but very expensive to know that people don't respect the hall ways and are constantly throwing random trash in the hallway trash cans regardless of numerous complaints
2.5 stars
Pretty good! I wasn't so happy that you forgot to take out parking the last two monthes then hit me with $300 on one day. Should have sucked it up as your mistake, not mine. Good otherwise
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2.5 stars
RU Living has incompetent leasing office employees and the uncleanliness of the patio and the building (especially on each floor, the carpet is atrociously stained with garbage liquid).
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