Honestly, Fabio is the only good part about living here. The office staff, although friendly on phone, always leave us with empty promises. We really had such high expectations moving in here, as we were promised to have a freshly painted house, clean floors, and an overall clean house. When I walked in on the first day I got my key, I couldn’t believe my eyes. The floors were disgustingly dirty, the basement was moldy, the vents were filthy (still are), and the list goes on. We had to hire both a cleaning service for the house and Stanley Steamers to clean the tile and carpet, and we not reimbursed for either yet, even though we were told we were going to be. Additionally, although our contract says we have until November 1st to renew our lease, they started touring our house the 2nd week of school and when we called and asked why they said since there was a group of 16 interested, our priority no longer matters. They have to do what’s best for the business. Completely ridiculous and disappointing. The next tour they had, they did not even bother letting us know people were coming, so no one was prepared for a house visit. One girl was actually on an important call, and they still proceeded to come in. I would under no circumstances ever recommend RU Living to anyone. One of the most unorganized businesses I’ve ever seen in my entire life.