I've had an ongoing issue with the heating/cooling for over a year. Instead of management staying on top of things until it's resolved, I have to keep following up to make sure it's still being handled. Tenants are forced to pay for valet trash but they don't consistently pick up & the trash compactor goes out frequently. The cost should be optional if it isn't something we can 100% rely on or receive a credit for when we don't get the service we pay for. My water bill has increased exponentially since I've moved in even though my water usage hasn't. The parking situation is also terrible. If I don't get home by 7pm, I'll have to park 3-4 buildings away from my building or in an area that might get me towed. Even with all of these things consistently happening & a pandemic STILL going on, Fogelman had the audacity to increase my rent upon lease renewal. I would move if I could but I'm stuck here for the time being. I wish it would get better so that I could say I enjoy where I live.