I have signed my third lease with Sync @ Jonquil. Absolutely love my apt. The Management Team is beyond excellent. They make everyone feel they are important, always get back with you, and handle any issues promptly. The property caretakers are always pleasant, greet you and take care of any problems promptly. The property always looks beautiful.
That being said, the apts are classy lux. Appliances are all stainless and counter tops marble. I am much older than the vast majority of the people in the building. I have to say I have never lived anywhere in my life where people I didn't know actually ran to hold a door, offered to bring my packages or groceries up or if I were struggling with something, insisted upon helping me. It has truly been an eyeopening experience for me at a time when our values seem to have disappeared. They also community get togethers that I can not always attend but when I am there its very nice and everyone jas a great time. The amenities are outstanding and community area always immaculate.
On the negative side, I have been unfortunate to have 3 different tenants above me that has caused me to make multiple complaints because all three
appeared to have an exercise addiction and they all exercised hours on end. Day time hours they can pretty much do as they wish; however if someone starts on a Sunday morning (or any morning) at 10 a.m. and finishes up at 7 p.m., the constant thud on the ceiling is more or less like Cjinese torture treatment. But this last and latest resident is most definitely the tenant who has brought me to me knees. I finally figured itbout. There are at least two people up there. From what I can tell, he starts around 9 or 10 a.m., takes a break around lunch and dinner hour but stays fired up until another person comes in around 9:30 p.m. and then this person takes over until around midnight. The first person usually takes over from the second person and there seems to be no particular schedule there and generally quits at 3 a.m.
This is not good. The one person sounds fiercely strong and his footsteps are heavy. When he ( what I think he is doing)
drops a weight or even smashes it into his floor, I wait to see if its coming thru. The other persons weights only drop with a heavy thud. I have filed complaints with the office and after every complaint it seems a little better but there are breakthroughs that are truly frightening. I know, beyond a doubt, that the Manager is addressing it the best way possible and has asked me to give her time to resolve it.
I am trying to be as patient as I can, but everytime there is a what I call a "bust out", I tell myself not tomorrow. Lack of sleep has lowered my ability to cope. I understand everyone is home now and suffering. I am trying to be patient but even right now it sounds like a football game on and off. And I thank Carol Moore for all her attempts. This is the only complaint I have about my apt.