Over my past 3 years living at the Arch, I have had almost nothing but good things to say about it and it’s crew. Like any apartment complex, you will always have small issues here and there, but I really appreciate the way the Arch approaches them. For example, being able to rent amenities to ensure social distancing, or calling to pick up a package, still gives you access to the amenities you pay for, but the security of knowing it’s done right. All the CA’s I have ever encountered have been Extremely nice and helpful. Most maintenance workers seem to be willing to go the extra mile and help out when they can. The only issue I have consistently had when living here is the gate always being broken, never receiving a proper or new gate code for guests. (When the gate was replaced, my old one didn’t work and we could not figure out how to get a new one to work either). One of the main reasons I decided to lease with The Arch was that it was a gated community, had electronic locks, and other “safety features”. And if this amenity (that is advertised) almost seemingly, never properly works. What’s even the point of having it? I understand the arch has replaced it, tried different things, and it’s not forgotten, however I think it still remains an issue. I also think something the arch could do, is install camera systems outside the hallways in the apartment complex and around the property. This would allow you to keep an eye on who’s not picking up after their dogs, who’s misusing the amenities, Disposing of trash improperly etc, to enforce already stated rules. If The Arch was to up its “security” measures, I think it would go a long way to further set them apart from other complexes and ensure residents of safety, for those few times uncontrollable instances do happen. I plan on moving out soon, but not due to anything the arch did. My time at Acu and in Abilene has just come to its natural conclusion. However, i could continue to write about my experience with procedures, policies, amenities, and people here, these are just my first and immediate thoughts. If you want another or continued opinion from a resident, feel free to contact me. I would be more than happy to help in any way I could.