This is a complete honest review because of no action taken. After multiple times writing and calling in about the noise issue from our upstairs neighbor, I am quite disappointed to find that nothing has changed for us. I understand the office is busy and the staff has been quite nice to hear us out on the issue. But literally I want to pull my hair out everyday because it is that much of a disturbance. And to top it off, instead of being considerate to the noise they were making, they went out and got a dog who now runs laps around.
If you were in our shoes, what would you do? I’ve stayed in older apartment complexes where I’ve never had such a bad experience as this. I do like the community and the staff and maintenance has been great, but this ongoing issue hasn’t been resolved at all for us while the people upstairs live freely. It’s like we are unheard.