We have lived at the Carter since July. Since then, the parking garage gate has been broken roughly 80% of the time and now on top of that, the system used to notify of packages/deliveries has been broken for months. There has hardly been any communication from the management with updates on these matters. During the height of the pandemic, the mask policy was not enforced at all. I understand this is a residential building but it should have at least been enforced in the common areas, especially the elevators. There were stale signs and when I complained to the management multiple times, I was told there was nothing they could do.