Wouldn’t say there’s much of a “community” at the Eugene. LIVuntld’z events are done well but not many people tend to show up. Otherwise have not had issues with other residents.

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The Eugene is a nice building with great amenities and staff. However, there are also quite a few shortcomings including, but not limited to, shoddy construction work in the buildings (i.e. misaligned joints, exposed stucco, poorly installed windows) and thin walls. The thin walls only amplify the very loud construction work that is happening in the Hudson Yards area.

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Amenities could be better maintained... Most of our pinball machines don't work and the climbing wall doesn't allow chalk? I wish there was better infrastructure for interacting with my fellow leasers etc.

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Building itself is brand new, delivered in March earlier this year. Have had consistent issues with appliances in our unit (dishwasher flooding, oven malfunction). Management of the building has been poor. They reached out to give notice of renewal timing then did not respond to three emails over the course of two weeks. Negatives aside, the concierge service and front desk staff are very helpful.

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Very good staff and building. Packages sometimes lost and slow to be found. The gym is great, there are lots of machines and open space. Wish staff wouldn’t lock the roof deck in the winter.

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I really enjoyed the facility, interior decoration, and the staffs here. However, I have been hearing consistent and loud construction noise every early morning since three weeks ago, which is a bit annoying. Also, I would suggest keeping two people at the front desk at all time since a lot of times I walk in there was only one person at the desk and he or she would disappear to the back to get some packages for the residents, which leaves the front desk unattended and insecure. I love the whole atmosphere a lot and I wish to see some positive changes as I keep live here.

Friendly staff, nice amenities. However, the trash chute room is very dirty, and there is a resident on my floor who screams and knocks on the door for 20+ minutes at 3am.

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should open air conditioner to change air in the hallway, because the smell is always bad on the 35th floor. and the charging outlet on the library desk are always not working.

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We need to pick up the package at front desk, which is fine. Yet sometimes it takes really long time as many residents are trying to wait to be served one by one. Probably there could be a better way. Also it would be better if there’s camera on each floor, for the security reason.

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it would be much better if we don't have to wait in line one by one and get packages at the front desk. There could probably be an easier way.

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Staff and amenities are great. Quiet living other than the construction going on but the walls and windows are pretty thick. Near the high line and penn station but neighborhood is still being developed.

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Great front desk staff, love the in-building Palace Valet services and staff, partnership with Throw Me A Bone is also very helpful. The elevators are too slow.

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Honestly I love The EUGENE, it is so unique and gives off this vibe which belongs to youngings; the new generation. From the decoration to amenities, it is much feels of a college campus. NEVERTHELESS, everyone in the building have such warmth connections, it’s like a family. A city within a city.

Great staff. The When I put out a repair request they come at a good time. The elevator is quick which is a big plus for me. Everyone is friendly and courteous. The best

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I was hoping that the deck on top can be opened for everyone, or request a certain fee other than the amentenies fee. As a person who intend to have a view but may not like to go to the gym, it can be a option for people like me.

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Enjoy the effort that goes into planning apartment community events. The New Years Eve event was well-organized. Unfortunately I cannot attend many of the weekday events because of work. Something that would increase my attendance is later events.

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After a little more than two months living at The Eugene In Manhattan, I am settled in, comfortable and extremely happy with my overall experience. The management and staff are always nice, polite, very professional and always ready to help. Thank you to everyone for making my move into the Eugene so seemless and easy.

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Overall the experience has been great - love the building, events, management, and staff (especially Liam & the front desk peeps!) Only complaint I have is the smoking.

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Love the space thus far. Hoping that all the amenities will be available on the weekends and not busy! Thanks for all the hard work. Appreciate it

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amenity was great, doorman was polite, but the noise was annoying from time to time, the time was too early. In all the maintenance is good.

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Great neighborhood and easy commute to most places in Manhattan. Love the amenities in Eugene, possibly the best gym in the city and definitely the most beautiful rooftop view in Manhattan.

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Amazing amenities and surprisingly not that crowded considering the amount of residents. Would love to know why the main entrance still looks like a construction site even though it was completed over a year ago.

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the construction site is too noisy; maintenance comes a little bit slowly although they do a good job, but sometimes it's urgent right? like toilet and heater problem.

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Great setting with amazing activities and options. Looking forward to staying here! Form the gym to basketball court to rooftop and classes there is a lot to experience and never the same all contained in this community

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Great amenties and very quick turnaround on maintenance issues. Front desk is also very responsive and friendly. Building still has teething problems but hopefully they'll be resolved in due course

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