Wouldn’t say there’s much of a “community” at the Eugene. LIVuntld’z events are done well but not many people tend to show up. Otherwise have not had issues with other residents.

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The Eugene is a nice building with great amenities and staff. However, there are also quite a few shortcomings including, but not limited to, shoddy construction work in the buildings (i.e. misaligned joints, exposed stucco, poorly installed windows) and thin walls. The thin walls only amplify the very loud construction work that is happening in the Hudson Yards area.

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Amenities could be better maintained... Most of our pinball machines don't work and the climbing wall doesn't allow chalk? I wish there was better infrastructure for interacting with my fellow leasers etc.

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should open air conditioner to change air in the hallway, because the smell is always bad on the 35th floor. and the charging outlet on the library desk are always not working.

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Friendly staff, nice amenities. However, the trash chute room is very dirty, and there is a resident on my floor who screams and knocks on the door for 20+ minutes at 3am.

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it would be much better if we don't have to wait in line one by one and get packages at the front desk. There could probably be an easier way.

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Very good staff and building. Packages sometimes lost and slow to be found. The gym is great, there are lots of machines and open space. Wish staff wouldn’t lock the roof deck in the winter.

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We need to pick up the package at front desk, which is fine. Yet sometimes it takes really long time as many residents are trying to wait to be served one by one. Probably there could be a better way. Also it would be better if there’s camera on each floor, for the security reason.

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Overall, it's good. Building's amenities are way above average. However, there are little things that can be improved. For example, coldness in basketball court in winter, construction delay and noise, elevator issues...

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Just some details of the service and decorating needs to catchup. Something like, a direction map and telegraph screen in the elevator would be nice.

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the construction site is too noisy; maintenance comes a little bit slowly although they do a good job, but sometimes it's urgent right? like toilet and heater problem.

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Friendly staff, nice living environment, and high quality kitchen equipments. The only thing I can complain is the building instruction next to the neighborhood.

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Love the space thus far. Hoping that all the amenities will be available on the weekends and not busy! Thanks for all the hard work. Appreciate it

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been great living in Manhattan and at the Eugene, The gym and basketball court are nice features, Living within easy walking distance to Penn Station is another great feature.

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Enjoy the effort that goes into planning apartment community events. The New Years Eve event was well-organized. Unfortunately I cannot attend many of the weekday events because of work. Something that would increase my attendance is later events.

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I was hoping that the deck on top can be opened for everyone, or request a certain fee other than the amentenies fee. As a person who intend to have a view but may not like to go to the gym, it can be a option for people like me.

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Great overall, but small details can be frustrating not quite living up to the "luxury" tagline. * Frequently easy to smell what the neighbors are cooking - which so far has been quite good-smelling, so not really a complaint, but... * Inability to program thermostat, and thermostat being on the heating/cooling unit leaves room for improvement. * Entrance door is starting to sag, making it require slamming to properly latch, and pulling up to get the key to work. * Sole opening window requires majority of shade to be lifted to be opened. Privacy implications. On the flip side, there are plenty of things worthy of commendation: * The piano room is amazing. It would be great to know the details of how sound-proofed that room is: If it is possible to play without bothering those living in the upper floors at any hour of the night it would turn an already excellent amenity into a perfect one. * The elevator situation is much improved. Thank you :-) * The layout of the apartment is incredibly functional and well-planned, enabling a proper kitchen without sacrificing significant living space. * Loving the location. The absolute best part about living in the Eugene: The staff at the front desk, in the office, (in the leasing office) and all around are amazing, wonderful people.

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After a little more than two months living at The Eugene In Manhattan, I am settled in, comfortable and extremely happy with my overall experience. The management and staff are always nice, polite, very professional and always ready to help. Thank you to everyone for making my move into the Eugene so seemless and easy.

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I love and appreciate the diverse community here at the Eugene. The staff are very attentive, as well as helpful. My neighbors are great and respectful.

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Great staff. The When I put out a repair request they come at a good time. The elevator is quick which is a big plus for me. Everyone is friendly and courteous. The best

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Staff and amenities are great. Quiet living other than the construction going on but the walls and windows are pretty thick. Near the high line and penn station but neighborhood is still being developed.

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Great front desk staff, love the in-building Palace Valet services and staff, partnership with Throw Me A Bone is also very helpful. The elevators are too slow.

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amenity was great, doorman was polite, but the noise was annoying from time to time, the time was too early. In all the maintenance is good.

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There are a lot of good things about the Eugene - mostly due to the friendly staff and responsive maintenance team. However, it's frustrating that there are constantly issues such as with heating, the elevators, etc.

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+: fancy building, great amenities , nice staff, good location -: some equipments like ac and window/door doesn’t work well, no parking garage

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