Would like a better pool table and pool sticks. Also, there are a lot of kids at the pool and it's not ideal for providing a fun environment for young adults.

The staff is extremely friendly and always happy to help! While living at the Franklin, we have not experienced any issues that were not immediately addressed.

I moved in a few months ago and so far have had a great experience. The team made move in a breeze and had everything explicitly planned out to ensure move in went smoothly. The maintenance team is fabulous. Every request I have put in has been handled almost immediately and has been done correctly the first time. Even my dog loves their visits! We now have a courtesy officer on site who is able to address any after hour concerns noise or otherwise. My favorite part has to be the constant events thrown by Apartment life. The amenities on site are wonderful and parking is always a breeze. While any apartment has minor concerns here and there, my concerns are always addressed and handled quickly. So far I am very pleased and look forward to the next couple of months I will be spending here!

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Beautiful and quiet community. I’ve lived here going on two years and enjoyed my stay here. The maintenance men are awesome and very prompt when handling requests. The front staff is great! Iman is AMAZING... I really can’t complain!

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Very very loud environment. The walls are thin, the roof/floors are thin and people are stomping around like elephants. Even when complaining to management, it still goes on and gets written off as "we can't control how people walk". Ridiculous. Common respect and curtsey that when you come home at 2-3am every night you don't run around the apartment like a monkey. We pay several thousand to live here, and we get our nights sleep disturbed EVERY SINGLE night!!! Some of us work.

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The Franklin at Crossroads has very nice, spacious, and modern apartments. The pool and gym are nice amenities, and the location near Crossroads is very convenient for shopping. The staff has been very friendly thus far. It's also nice that packages are delivered to your doorstep. The only complaint is that apparently the ceiling/floor separations are pretty thin, so our downstairs neighbors have complained about us "walking loudly", even when we are sitting still.

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I love it here!! No complaints. Office staff is amazing and the apartments are great! I enjoy having Gary and Kelsey here as well during resident events.

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Overall had a great experience! Nice amenities great pool and gym and friendly neighbors. Only really ever had one issue since living here and it ended up getting sorted out!

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The Franklin Apartments are absolutely gorgeous inside and out! I have had the opportunity to see a few of the different style apartments here and they range in many different layouts. They all have brand new appliances, stainless steel, hardwood floors, huge closets and granite counter tops. The people that I know that live here LOVE IT!

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The Franklin is a hidden gem! Great location with easy access to Raleigh, Cary, and I-40, plus all the amenities you could want in an apartment.

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Awesome !!! It is very clean and well-organized. I can easily understand the terms and conditions. I'm satisfied with this great apartment !!

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Beautiful building with great units, down stair areas, and pool! The staff is very accommodating and easy to work with! Overall excellent apartment at great rates!

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I love the quality of the apartments and how nice the amenities are. Moving in was a breeze with the knowledge of the leasing staff and the neighbors are very sweet and welcoming.

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So far I have really enjoyed my time at the Franklin. The staff has been wonderful and more than willing to assist with any questions I've had! My only complaint is that my apartment gets a little too hot in some rooms even though the A/C is set pretty low.

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Definitely the best place I’ve lived at and by far the longest. Besides having a friendly staff the amenities upgrades have been superb. I highly recommend this place to anyone. Love the Franklin!

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The Franklin cares about its residents. Maintenance is prompt, there are always community events going on, and everything is very clean and inviting.

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Great place to live! The staff is very friendly and our move in process has been very smooth! We are very excited about the rest of our lease!

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We are in the process of moving in currently, and it has been one of the most seamless and most friendly apartment finding experience. The Franklin team has been above and beyond any expectations with getting us in quick and easy

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Absolutely amazing! Simple process from day one of signing to moving in. I’m so excited to call the Franklin my new home! The office staff is knowledgeable and friendly. They’re always willing to help answer any and all questions

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Love living at The Franklin! This is our 4th year here. Apartment is architecturally beautiful, Management is great, Love the clubhouse and recently hosted our son's graduation party there. A GREAT time was had by all! There are issues from time to time, but when they arise, they are addressed immediately. We would like a few changes and have expressed that, so we'll see. Thanks! a.m.d.

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We have had a wonderful experience living here. From the amenities to the staff, everything has been top notch. There have been a few minor frustrations, but the staff has been helpful and knowledgeable in every situation!

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I came in to tour twice to make sure this was the next place for me, the staff was happy to show me around both times. The application process took no time at all, I was called on my way back to the office from applying that I had been approved. Quick, easy, and painless experience!

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The leasing staff is very helpful and responds quickly to questions and concerns. The leasing process was easy and quick! The apartments are high quality and affordable.

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Overall a great experience living here. The staff is nice, the building I live in a quiet for the most part. The community is better with cleaning up after their pets. Great community to live in.

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Great place to live. Walls/windows are a little thin so it’s easy to hear people (mostly outside, above, or below). Wish there were more dog bag stations. Nice office community and nice amenities

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